Tele-Health-Newsletter March 2022

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Telehealth Newsletter

Official Newsletter of Tamil Nadu Chapter of Telemedicine Society of India

What is New?

This March 2002 issue of the Telehealth newsletter has an important contribution about the role of digital signatures for e-prescription from Mr. Anay Shukla and Ms. Saloni Kedia.

The current Telemedicine Practice Guidelines on e-prescriptions mentions that they can be dispensed in the form of a photo, scan, or digital copy via email or any messaging platform to the patient. A photo, scan or digital copy of a prescription, is technically only a copy of the prescription, and not the original prescription. If we apply the requirements of the IT Act to e-prescriptions, it should have digital signature to be valid and to ensure that they are not misused. The Information Technology Act (IT Act) of 2000 gave digital signatures the same legal recognition as handwritten ones. Therefore, as a practice, while offering teleconsultations and issuing e-prescriptions, it may be prudent to use a digital signature to authenticate the e-prescription.

Continuing our articles on Tele-ICU, this issue brings a nursing perspective of tele-ICU care from Saudi Arabia. The last piece is the integration of Ayushman Bharat Digital Mission with Hospital Management system of SHER-I-KASHMIR INSTITUTE OF MEDICAL SCIENCES (SKIMS). This is an important step in digitising the health care system in this large govt. hospital in Srinagar and hopes to improve overall care and bring efficiency.

We do require more contributions from members, do remember documenting your work helps in ensuring that there is a point of reference for others and also creates visibility about your work.

Do remember that on the 7th April, we will be celebrating the World Health Day. Do celebrate with a tele-health activity. The theme this year is ‘Our Planet our Health’. The COVID pandemic has made us realise how interconnected we are. And the only way to ensure health access to all is through Tele-health.

Thank You
Dr. Sunil Shroff
Chief Editor
President – TN Chapter – TSI


Prescriptions and Digital Signatures

Anay Shukla
Founding Partner, Arogya Legal – Health Laws Specialist Law Firm
Saloni Kedia
Associate, Arogya Legal – Health Laws Specialist Law Firm

 

Digital signatures have been legally recognised in India for more than two decades now. The Information Technology Act (IT Act) of 2000 gave digital signatures the same legal recognition as handwritten ones. In course of offering tele-consultation over the internet, registered medical practitioners (RMP) routinely issue prescriptions in digital format (hereinafter referred to as “e-prescriptions”).

Under Indian law, in order for a prescription to be valid, it must carry signature of the RMP. This requirement is easily met for physical prescriptions. However, in context of e-prescriptions, it is unclear whether scan or photo of physical prescription meets the threshold of a valid prescription, or whether an electronic signature is required to be affixed in an e-prescription, or whether a digital signature is required to be affixed in an e-prescription, in order to ensure that the e-prescription generated by the RMP is lawful and valid.

The IT Act provides that, if any law requires any information to be validated by affixing a signature of any person, then such requirement is deemed to have been satisfied if the information is authenticated by means of a digital signature affixed in the manner provided by the Central Government. Thus, because of the IT Act, e-prescriptions have the same legal recognition in India as physical prescription, provided they are affixed with a digital signature.

Under the IT Act, “digital signature” is a signature which is supported Digital Signature Certificate (DSC). A DSC is a secured digital key provided by certifying authority to validate and confirm the identity of the person who holds the certificate. A DSC includes information such as the user’s name, pin code, country, email address, certificate issue date, and name of the certifying authority. The certifying authority provides three different classes of DSCs i.e. Class1, Class 2 and Class 3. The fundamental difference between the three classes is the level of validation of the subscriber (i.e. author) of the digital signature that has been undertaken by the certifying authority. Under Class 1 DSC, the authority does not undertake verification of the identity of the subscriber through video verification. Under Class 2 DSC, the authority requires the subscriber to prove his or her identity through video verification, but without remaining physically present before the authority. Under Class 3 DSC, the authority requires the subscriber to be physically present before it in order to ascertain the identity of the subscriber.

In most common use scenarios, including for the purpose of issuance of e-prescription, a Class 2 DSC should suffice.

It should be noted, however, that there is an apparent contradiction with respect to validity of e-prescription in the Telemedicine Practice Guidelines, 2020 (TPG). The TPG provides that e-prescriptions can be dispensed in the form of a photo, scan, or digital copy via email or any messaging platform to the patient. A photo, scan or digital copy of a prescription, is a copy of the prescription, and not the original prescription. Therefore, as a practice, while offering teleconsultations and issuing e-prescriptions, it may be prudent to adopt a Class 2 DSC to authenticate the e-prescription.


Tele–ICU and Tele-ICU Nursing

Mr. Ajo Jose RN
Head Nurse, Tele-ICU Riyadh, KSA

Tele-ICU is a diagnosis and treatment method that makes use of videoconferencing and internet technology to provide intensive care services to patients in a remote or a location where there is shortage of intensive care doctors. It makes it possible for patients and critical care specialists in the ICU to be face-to face within seconds with high risk patients to receive medical care easily and quickly.

Most tele-ICU programs have a command center that are staffed with highly trained intensive care doctors and critical care nurses who aid patients electronically either with the help of audio connections or videoconferencing. This allows healthcare professionals to get patient data in real-time and resolve issues as soon as they arise.

Intensivists are generally very experienced in diagnosing how critical a patient’s condition is, which is helped greatly by access to vital information that is provided through the technology used in tele-ICU equipment. This helps dramatically reduce ICU complications. They are also extremely well-versed and experienced in different kinds of critical care areas that extend to pediatric critical care or pulmonary critical care.

Tele-ICU solutions can also reduce the cost of providing healthcare to those in acute need of care where there is no access to tertiary care due to lack of experienced intensivist. Providing this service also gives an additional revenue stream for the remote hospital. Overall tele-ICU care is a win-win for all be it the hospitals, doctors and patients. During the COVID pandemic tele-ICU saved millions of patients in all parts of the world and has grown exponentially.

What’s is the role of a Nurses in Tele–ICU?
From my experience I can define Tele- ICU Nursing as a combination of informatics nursing and critical care nursing. Telehealth nursing is a method of delivering care remotely through the use of technology, including mobile devices, tablets, and computers. Sophisticated telehealth encompasses more than digital appointment reminders and confirmations—it is a way to offer real healthcare assistance and support from a distance. Let’s look what are the Nursing Jobs can do from Tele-ICU Command center. Essentially a tele-ICU nurse can lessen the burden of a critical care doctor by performing certain task and constantly monitoring patients.

  1. Triage: usually we consider all the ICU Patients are critical patients however there are some more critical than others. Triage of patients from most sick to less sick is defined by certain para-meters. Patients who are very sick require more close monitoring and more coordination with the doctors both at the command and remote center.
  2. Patient Family Education: Basically all the Tele-ICU Nurses are well experienced nurses in critical care nursing. They have good knowledge about what happens in the ICU. Tele-ICU Nurses can conduct regular virtual conference with family members and explain about the procedures, medication being given, the ICU equipment and why they are used and the patient’s conditions. This helps the Tele-ICU specialist to devote more timein decision making and look after more patients.
  3. Quality Monitoring: tele-ICU is always connected with remote ICU Medical record (EMR). Most of the Tele-ICU in the world use advanced HIS system which will shows the documentation of multi-disciplinary team. Tele-ICU Nurses can be trained to perform regular audits on these documents. In the long term this helps with standardize care, evolve protocols and improve care. This would help with the documentation for accreditation requirements ( Eg, NABH or JCI) for the hospital.
  4. Monitoring and Reporting of Key Performance Indicator (KPI): ICU KPI is a well-defined performance measure that is used to observe, analyze, optimize and transform a health process. Tele-ICU Nurses can maintain statistical data of their remote ICU on daily basis, statistics includes total admissions, discharge, and average length of stay, occupancy rate, infection and mortality. All these reflect the performance of ICU and how Tele-ICU is effective. This again would help with the accreditation requirements ( Eg, NABH or JCI) for the hospital.

The above mentioned points are some of the daily routine jobs for a Tele-ICU Nurse however there are others many like updating live census, supply chain coordination between remote Projects and many others.

Tele nursing is growing along with telemedicine. Telehealth eases the impact of the nursing shortage because it provides easier access to professionals for patients.


SHER-I-KASHMIR INSTITUTE OF MEDICAL SCIENCES (SKIMS) Integrated with Ayushman Bharat Digital Mission

SKIMS in Srinagar integrated its Hospital Information System with Ayushman Bharat Digital Mission (ABDM). It is a major step towards digitized and integrated healthcare services and will benefit general public to draw benefit of healthcare facilities in a seamless digital manner.

On the occasion SKIMS also signed MOU with J&K Bank for starting online payment system which is seen as another big step towards digitization for better patient care.

Shri. Vivek Bhardwaj (IAS), Additional Chief Secretary, Health & Medical Education who was Chief Guest on the occasion lauded the SKIMS for its robust Health Information System and said the integration of SKIMS HIS with Ayushman Bharat Digital Mission will mark a new beginning and the SKIMS will become a role model for the entire country. He emphasized the digital revolution in various aspects of life is making huge strides to ease our lives.

Director SKIMS/ EOSG Prof. Parvaiz A Koul in his address said that integration of existing HIS at SKIMS with Ayushman Bharat Digital Mission as part of Digital India Program will undoubtedly make healthcare delivery services easy and more accessible. Professor Koul while dispelling the apprehensions about digital health records said it is absolutely safe and protects privacy of the patient and will enhance efficiency of the healthcare system. He congratulated IT team SKIMS for their services and developing sound Hospital Information System which he said is one of its kind in the country.

He further added that SKIMS will soon have fully cashless transaction system and thanked J&K Bank for their constant support. He said signing of MoU with the J&K bank on this platform is the final step towards it.

Mr. Syed Shafat Hussain Rufai, Zonal Head Kashmir Central, J&K Bank who was present on the occasion assured full support and said J&K Bank will facilitate SKIMS at every step for better patient care delivery.

Mr. Farooq Ahmad Wani, Superintendent Engineer IT & Electronic Communications SKIMS highlighted the role of IT systems in SKIMS and said the department has come a long way in making system robust and efficient through IT solutions. He acknowledged the role of IT professionals in SKIMS which he said are working at multiple levels and strengthening healthcare services at SKIMS.

Dean Medical Faculty Prof. Tariq A Gojwari, Mohd Yaseen Choudhary (IAS) Mission Director, National Health Mission J&K, Medical Superintendent SKIMS Dr. Farooq A Jan , Nodal officer Ayushman Bharat Dr. G.H Yatoo and Assistant Professor Ms. Samina Mufti also spoke on the occasion.


Issued through, PR Office SKIMS


Tripura tribal council inks deal with Apollo Hospitals for tele-medicine services

ADC executive member Kamal Kalai said, “This agreement will provide tele-medicine, tele-consultation and tele-emergency services; a tele-ICU facility administered by experts; and ambulatory services by Apollo specialists during health camps or outreach initiatives in far-flung areas. This is the first phase of our cooperation and understanding”, Kalai said.

The Tripura Tribal Areas Autonomous District Council (TTAADC) has signed a memorandum of understanding (MoU) with Apollo Hospitals to set up tele-medicine services at the tribal council-run Kherengbar Hospital at Khumulwng, 25 km from Agartala.

Speaking to IndianExpress.com, Tripura ADC executive member Kamal Kalai on Friday said the MoU was partially signed by Apollo Hospital authorities in February, when a team of the ADC visited Hyderabad. However, the TTAADC chief executive office, who was in Uttar Pradesh as the Returning Officer for the Assembly elections, returned recently and completed the MoU signing yesterday.

“This agreement will provide tele-medicine, tele-consultation and tele-emergency services; a tele-ICU facility administered by experts; and ambulatory services by Apollo specialists during health camps or outreach initiatives in far-flung areas. This is the first phase of our cooperation and understanding”, Kalai said.

Kalai also said doctors and nurses from Kherengbar Hospital will be trained in Hyderabad to learn to coordinate in virtual mode while offering treatment.

He also said Apollo is in discussion with ADC authorities to set up a unit of the hospital at a later stage in Khumulwng.

Since royal scion Pradyot Kishore Manikya Debbarma-led TIPRA Motha’s assumed power in the state’s tribal council last year, the ADC has been trying to develop its public healthcare infrastructure, including equipping Kherengbar Hospital and different healthcare installations with oxygen concentrators and other modern healthcare facilities.

“This MoU would give the ADC a special opportunity to acquire advanced medical services, especially in far-flung rural areas,” the ADC executive member said.

Tripura Chief Minister Biplab Kumar Deb inaugurated a 150 LPM oxygen plant at Khumulwng last year as part of the state government’s initiatives to build healthcare infrastructure amid the Covid-19 pandemic. The state government also announced Rs 30 crore to ensure quality public healthcare for the tribals living in the ADC areas.

One-third of Tripura’s 37 lakh population are from 18 tribal communities. Most of them live in the TTAADC, which is spread across 7,132.56 square km and covers nearly 68 per cent of the state’s geographical area…Readmore


Telemedicine – News from India & Abroad

Artificial Intelligence Helps Treat Spinal Cord Injuries

By utilizing artificial intelligence (AI) and robotics, Rutgers researchers have stabilized an enzyme that can degrade scar tissue resulting from spinal cord injuries and promote tissue regeneration…..Readmore

Artificial Intelligence Shows Promise in Cancer Diagnosis

Scientists have explored the use of artificial intelligence (AI), deep learning (DL), and machine learning (ML) to enhance the precision and predictive power of cancer biomarkers…..Readmore


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Telemedicine Practice Guidelines – A Foundation Course for RMPs by TSI Faculty

To know more about the Telemedicine Foundation Course click on the link below:
https://tsitn.org/tpg-course/

TN – TSI invites all the TSI Chapters and Members to submit information on their upcoming Webinar or Events (50 words), News related to Telemedicine (200 words) or short articles (500 words) for the monthly e-newsletter.

Guidelines for submission to TN TSI Newsletter-

  • Report can be from 500 to 600 words
  • Report Should be relevant to Telemedicine or Medical Informatics
  • No promotion of self or any product
  • Avoid plagiarism
  • All references should be included
  • Provide any attributions
  • Visuals are welcome including video links
  • Send full authors name, degrees, affiliations along with a passport sized photograph of good resolution. If multiple authors only main author photo to be sent.

Submission may be sent to – tsigrouptn@gmail.com
Editors reserve the rights for accepting and publishing any submitted material.

Editor in Chief – Dr. Sunil Shroff
Editors – Dr. Senthil Tamilarasan & Dr. Sheila John
Technical Partner- https://www.medindia.net

Tele-Health-Newsletter February 2022

Click Here to Download PDF Version

Telehealth Newsletter

Official Newsletter of Tamil Nadu Chapter of Telemedicine Society of India

What is New?

This issue contains two important reports about the remarkable progress.made with Tele-ICU care during the ongoing pandemic. Tele-ICU is the best example of telemedicine not only saving lives but also making access to acute care possible in remote locations at an affordable cost.

The average cost of care is atleast 50 to 60% less than the cost of care in a tertiary set up. However there are some challenges with the tele-ICU care as the current telemedicine guidelines falls somewhat short for this type of care and require more clarity on the regulations in areas such as the consent process and also provide a list of life saving medications that can be administered by remote trained health care workers (not RMPs) under the instructions of the ICU specialists. This empowerment will truly benefit the telemedicine ecosystem and the large rural population of the country.

Thank You
Dr. Sunil Shroff
Chief Editor
President – TN Chapter – TSI


Technology Transformation of Critical Care


Dr. Dhruv Joshi, M.D. ABIM (Pulmonary, Critical Care, Internal Medicine)

CEO & Co-Founder, Cloudphysician


Introduction

Cloudphysician is a healthcare delivery company that leverages technology to provide access to high-quality critical care to hospitals across the country using technology. Shortage of trained medical personnel and gaps in the delivery of high-quality critical care are a universal problem. Cloudphysician’s Care Center in Bengaluru is staffed 24/7 with a highly qualified and trained critical care team that includes trained intensivists, critical care nurses, pharmacologists and dieticians. The multidisciplinary clinical team uses RADAR, their smart ICU platform, to connect to hospital bedside teams in ICUs to oversee and manage the care of critically ill patients across multiple regions.

RADAR incorporates automation, communication, real time video, data analytics and AI/ML to help expert care providers connect to and improve the quality of care for patients.

Success stories

Hospitals served by Cloudphysician’s highly specialized team have seen an improvement in quality of care. For instance, a multispeciality hospital in North India collaborated with Cloudphysician to manage their patients. The hospital had a high patient intake and were facing difficulties with nighttime patient care. Cloudphysician tele-critical care team worked hand in hand with consultants and nurses at the hospital to provide quality and evidence based care. Availability of an intensivist 24/7, proactive monitoring and institution of quality protocols with respect to antibiotic usage, infection control practices and hand hygiene led to an improvement in patient outcomes including reduction of ICU mortality rate by half.

In another example at a multispeciality hospital in a tier 2 city in South India, an elderly woman was admitted with an altered level of consciousness. Her work of breathing (WOB) was very high, and she was immediately intubated and shifted to the ICU. An incorrectly placed endotracheal tube led to a collapsed left lung. The vigilant eye of the tele-critical care team immediately asked for an X-ray and picked up the incorrectly located tube, following which the intensivist immediately guided the hospital team to reposition the tube and re-expand the lung. Within 30 minutes of corrective actions the vital functions returned to normal. The collaborative effort saved the patient’s life who went on to make a full recovery.

National presence

Across 15 states in India, Cloudphysician has taken care of over 30,000 patients in critical care settings. To date, we have successfully equipped healthcare providers with advanced adult critical care support in not just multi-specialty hospitals but also medical and surgical focused single-specialty hospitals. The model is designed for easy adoption even in resource-constrained settings. We have collaborated with over 65 hospitals serving over 1000 ICU beds ranging from community hospitals in tier 1 cities like Bengaluru and Mumbai to hospitals in remote areas of Assam. The solution includes extensive upskilling and training programs. The clinical teams at our partner hospitals undergo regular upskilling programs allowing them to manage more complex critically ill patients and ensures better patient outcomes.

The model has resulted in the creation of centers of critical care excellence, where the partner hospitals have been able to serve the communities, reducing the need for patients to be transferred to other locations and making quality care more accessible for patients and their families. The 24/7 intensivist led vigilance and evidence-based treatment plans allow peace of mind for the hospital consultants and specialists. Overall, a reduction in medical errors was observed; better and faster response to emergencies and better implementation of protocols that are appropriate to the setting were seen.

Cloudphysician had onboarded 14 hospitals during the first and second wave of COVID-19 pandemic in India managing over 400 ICU beds. We have been a proud recipient of CAWACH grant from the Department of Science and Technology, GoI, for supporting COVID-19 response. We were also the finalists at Ayushman Bharat startup challenge and Market Access Program. For connecting COVID-positive ICUs during the second wave in India, we were felicitated by the Government of Maharashtra and the Maharashtra State Innovation Society.

About the author:

Dr. Dhruv Joshi is the co-founder and CEO of Cloudphysician. He trained in Pulmonary and Critical Care at the Cleveland Clinic Foundation, USA.


eACCESS : Surfing the stormy waves of the pandemic

Dr. Sai Praveen Haranath MBBS,MPH,FCCP
American Board Certified in Internal Medicine, Pulmonary and Critical Care Medicine
Senior Consultant Pulmonologist & Critical Care Specialist
Medical Director, Apollo eACCESS TeleICU Service, Apollo Hospitals, Jubilee Hills, Hyderabad, India.

 

The eACCESS program (Apollo Electronic Critical Care and Emergency Services) at Apollo Hospitals has been managing critically ill patients remotely for several years. During the COVID pandemic a rapid pivot was made to assist in COVID triage, monitoring and treatment of patients who were positive for the SARS-COv2 infection.

Patients all over India were evaluated for COVID symptoms using the same national consensus protocol to manage our bedside patients within the hospital group. Over 50 versions of the treatment plan were used as the evidence and science of COVID care evolved. Remote sites benefited from the advances instantly and knowledge sharing and transfer was immediate. While the eACCESS program managed traditional ICU patients, during COVID many new innovations were designed and tested. The ecosystem had the support and guidance of upper management and allowed the group to function in a nimble manner despite being a part of a large corporate hospital group with multiple stakeholders and processes.

There were three key areas that we focused on which allowed the concept of tele-ICU care to become socialized and accepted even in areas that had rudimentary critical care.

1. Education on critical care principles
2. Management of the spectrum of respiratory failure
3. Advanced consultation with coordination of escalation in care

Education of external non-Apollo remote sites as well as internal sites has been ongoing since the evolution of the tele-critical care program. During COVID this took on an urgency due to the rapid change in treatment protocols. Large public sector units required remote guidance for COVID triage and care. On a national scale we coordinated with the different units of Apollo Hospitals Group including remote care, bedside care, paramedics, lab services and information technology . Using this process we had regular didactic as well as on the job training of nurses, junior doctors and ancillary personnel located in over 27 locations around India.

Almost 17,000 tele-critical care patients have been managed in one external hospital group alone. Internal monitoring of isolated COVID patients was also done for our own hospital system .The acuity of illness as expected fluctuated with the waves of the pandemic. Respiratory failure was widespread but many patients only required oxygen and titration of treatment based on oxygen saturation was made. Likewise evaluation of cause of hypoxia especially related to the possibility of coagulopathy was also done using point of care diagnostics. High flow oxygen titration, non-invasive ventilator initiation as well as adjustment of invasive ventilators were managed remotely. Using high fidelity cameras ventilator waveform troubleshooting was routinely done. Direct interaction with registered medical practitioners and nurses at the bedside has been an integral part of the process.

There were many remote sites with complex respiratory failure including ARDS with septic shock who had no prior experience handling such sick patients. Ad hoc rapid connectivity was established and triage for ECMO as well as stabilization prior to transfer was arranged. Several centres around India were able to save patients with expert help in evidence based critical care and standard of care measures. Many referrals were initiated by patient relatives themselves and eACCESS teams would contact the bedside providers for permission to virtually manage their patients in coordination with the existing team. Fortunately all locations were open to coordination and communication.

I bring up this point because the key to a successful tele-critical care program is open communication and redundant systems. In a traditional business development process there was a linear approach where remote sites or our program would discuss the feasibility and need for remote critical care. This required a certain amount of education and awareness at both sides. Remote doctors who were often the owners of the hospitals needed to see value that was financial as well as adding to the services provided from their site. Our program likewise had to understand the niche needs of each center and communicate this effectively.

The latest in this progressive remote care process has been the desire to reach out to as many smaller sites as possible to begin a process of improved equity in critical care access. With this in mind we have enrolled over 180 hospitals nationally with a comprehensive care model where critical care is one part of this engagement. Covering over 600 ICU beds the model seeks to be inclusive as well as cost efficient. The definition of critical care may need to change as patients may need intensive care anywhere, anytime. Using remote technology as well as a user friendly intuitive electronic medical record, we are now able to deliver world class care.

Our current focus is on standardization of care protocols and incorporating into workflows. We are also actively evaluating our outcomes and processes and trying to share our learnings through publications and other venues. The core value of delivering exceptional care to everyone is possible with remote care and especially remote critical care when lives are truly at stake. Doing this with empathy is an art and a skill that will be great to disseminate widely as the need is immense and immediate.

Reference:
1. https://www.apollohospitals.com/departments/critical-care/download-resources/news-letter/
2. https://www.theweek.in/theweek/cover/2022/01/15/apollo-hospitals-has-played-a-key-role-in-mainstreaming-telehealth-services.html
3. https://hlh.who.int/learning-briefs/electronic-intensive-care-units—a-model-of-critical-care-delivery
4. Haranath SP, Ganapathy K, Kesavarapu SR, Kuragayala SD. eNeuroIntensive Care in India: The Need of the Hour. Neurol India. 2021 Mar-Apr;69(2):245-251. doi: 10.4103/0028-3886.314591. PMID: 33904432.


HTIC HEALTHCARE CONCLAVE – TELEMEDICINE

Reports By – Ms. Harshini & Ms. Sumithra
Lead Program Managers,
Indian Institute of Technology Madras, Healthcare Technology Innovation Centre
Email – impact@htic.iitm.ac.in

 

The HTIC Healthcare Conclave is conducted once in every quarter. The aim of this series is to bring successful entrepreneurs, Technical and Business experts from different domains under health care to share insights and to discuss the upcoming trends, Innovation, technologies, and bottlenecks. The conclave brings best minds in the medical and healthcare industry, to share the progress and the challenges in the different sectors.

The January 2022 conclave was conducted in collaboration with TSI – TN chapter, comprised of two panel discussions, two expert sessions and start-ups demonstrations in Tele Health. (see poster below)

A Keynote Address was delivered by Dr V Mohan, Chairman, Dr Mohan’s Diabetes Specialities Centre & Director, Madras Diabetes Research Foundation, Padma Shri Awardee in which he gave an overview on the Role of Telemedicine in Diabetes. The next part of the session included Panel Discussion on the topic Telehealth – Practitioner’s perspective and Patient experiences where we had diverse set of speakers from doctors to Startups, chaired by Dr T. Senthil, Founder & CEO, Welcare Health Systems Pvt Ltd. The panellists included Prof. K.Ganapathy, Member of Board of Directors. Apollo Telemedicine Networking Foundation & Apollo Telehealth Services, Dr.S. Dheeraj Krishnaa,Head Telemedicine-Star Health Insurance & Dr Dhruv Joshi, CEO & Co-founder, Cloudphysician. The discussion included the impact of Telemedicine in our day-to-day life and milestones that it must overcome for better performance. Further to that we had Expert Talks by Dr.Sunil Shroff, President, TSI TN Chapter, Senior Consultant Urologist & Transplant Surgeon and Prof Dr S.Natarajan, Chief Clinical Services & Chief Vitreo Retinal Services, Aditya Jyot Eye Hospital (A unit of Dr Agarwal’s Eye Hospital) Mumbai, President Teleophthalmology Society of India, Padma Shri Awardee on Understanding Telemedicine Requirements & Regulations and Teleophthalmology for Blind Free India respectively. The last part of the session included a panel discussion on the topic Innovation & Practices in Telemedicine chaired by Ms Padma Chandrasekaran, Angel Investor and Management Advisor. This panel was designed in a way to bring out the use of Telemedicine in various fields which included Radiology, Ophthalmology, ICU, ENT, etc. The panel included Dr Amit Gupta, Radiologist, Founder, AIRMED PATHLABS, Dr. T. Senthil, Founder & CEO, Welcare Health Systems Pvt Ltd, Dr.Sheila John, Head of Teleophthalmology, Sankara Nethralaya, Dr.Vidya Ramkumar, of Speech, Language & Hearing Sciences, Sri Ramachandra Faculty of Allied Health Science and Mr Harsha Muroor, Founder & CEO, Teslon Technologies Pvt Ltd. We also had start-up demonstrations where we had 4 start-ups to show a demo of their product to the crowd.

The Conclave gave an overall view on how the pandemic has changed life digitally and adoption in healthcare in Telemedicine.


Rights of Patients vs. Rights of Doctors in Online Consultation

Anay Shukla
Founding Partner, Arogya Legal – Health Laws Specialist Law Firm
Saloni Kedia
Associate, Arogya Legal – Health Laws Specialist Law Firm

 

Telemedicine was measured experimental few years ago but with the progression in technology it is a reality today. However, it has its own shortcomings. One of the crucial hurdles is the lack of awareness and certainty of rights amongst the patients and doctors in the practise of telemedicine. Both the patient and the physician are unclear about the standard of care to offer and how to defend his or her rights when using telemedicine. Below given are some of the rights that can be exercised by patients and doctors while interacting.

Patient and doctor identification

During the first consultation with the doctor, the doctor has a right to verify the patient’s identity to his or her confidence by asking for the patient’s name, age, address, contact, email address or any other relevant identification. However, the same is not required under a follow-up teleconsultation but, if in question; the doctor should authenticate the patient’s identification, just as he or she did during the initial visit.

Moreover, it is also the duty of the doctor to inform patient of his/her identity and qualifications before beginning any teleconsultation which in turn is the absolute right of the patient to identify the credibility of the treating doctor.

Right to choose the appropriate mode of consultation

For patient consultation, a doctor can choose any medium as a matter of right. However, before commencing with the teleconsultation, the doctor should use his or her prudent judgement to determine if such medium is suitable and in the patient’s best interests. Although patient has complete right to opt for teleconsultation, but it is again the right and liberty conferred to doctor to choose the appropriate medium for teleconsultation and decide whether to evaluate the patient in person or remotely on case to case basis.

Right to second opinion and discontinuance of teleconsultation

The patient has an absolute liberty to go for second opinion for the line of treatment or diagnosis offered by the treating doctor and the treating doctor has no authority to question for the same. Further, the patient also has a right to discontinue the teleconsultation at any time if they wish to do so.

Right to access to relevant medical information

The doctor has a complete right to ask for pertinent information from the patient during the teleconsultation before making any diagnosis or treatment decision. On the other hand, it is the patient’s duty to provide enough correct information to the doctor as it is the patient who will be accountable for the authenticity of the information exchanged with the doctor. Moreover, the doctor also has right to obtain additional medical information from the patient during the course of treatment if needed.

Patient’s sensitive data and consent

It is patient’s right to have its personal sensitive medical information to be protected when shared with doctor during teleconsultation. The doctors as a mandatory obligation should never divulge or share any patient’s information with any third party without the patient’s prior written consent.

Right to verification of the Caregiver

Before giving teleconsultation for a minor or incapacitated person, the doctor has a right to verify the caregiver’s identification and authorisation by way of any signed authority letter given by the patient or his/her legal representatives or any government proof that verifies patient’s relationship with the caregiver for ethical teleconsultation and in the best interest of the patient.

Rights under emergency situation

Needless to mention, it is the right of the patient to have access to teleconsultation in emergency situation. However, this mode can only be used if it is the only method to deliver timely care. Further, it is also the right inferred to the doctor to restrict its emergency teleconsultation to first aid, life-saving procedures, counselling, and referrals thereby giving recommendation or directive to the patient or his/her caretaker to check with the doctor in person as soon as possible.

Right to prescription, invoice and fees

The doctor has a right to charge for Tele-consultation at a reasonable rate and in turn it is the right of the patient to have a receipt or invoice issued in exchange of the fees. The patient also has the implied right to have appropriate prescription from the treating doctor with respect to diagnosis, treatment or medication, if any.


Cabinet approves implementation of Ayushman Bharat Digital Mission with a budget of Rs.1,600 crore for five years

Highlights:

  • ABDM will improve equitable access to quality healthcare by encouraging use of technologies such as telemedicine and enabling national portability of health services
  • Citizens will be able to create their ABHA (Ayushman Bharat Health Account) numbers, to which their digital health records can be linked

The Union Cabinet, chaired by Prime Minister Shri Narendra Modi has approved the national roll-out of Central Sector Scheme, Ayushman Bharat Digital Mission (ABDM) of Ministry of Health and Family Welfare, Government of India, with a budget of Rs.1,600 crore for five years. The National Health Authority (NHA) will be the implementing agency of Ayushman Bharat Digital Mission (ABDM).

Digital health solutions across healthcare ecosystem have proven to be of immense benefit over the years, with CoWIN, Arogya Setu and eSanjeevani further demonstrating the role technology can play in enabling access to healthcare. However, there is a need to integrate such solutions for continuum of care, and effective utilization of resources.

Based on the foundations laid down in the form of Jan Dhan, Aadhaar and Mobile (JAM) trinity and other digital initiatives of the government, Ayushman Bharat Digital Mission (ABDM) is creating a seamless online platform through the provision of a wide-range of data, information and infrastructure services, duly leveraging open, interoperable, standards-based digital systems while ensuring the security, confidentiality and privacy of health-related personal information.

Under the ABDM, citizens will be able to create their ABHA (Ayushman Bharat Health Account) numbers, to which their digital health records can be linked. This will enable creation of longitudinal health records for individuals across various healthcare providers, and improve clinical decision making by healthcare providers. The mission will improve equitable access to quality healthcare by encouraging use of technologies such as telemedicine and enabling national portability of health services.

The pilot of ABDM was completed in the six Union Territories of Ladakh, Chandigarh, Dadra & Nagar Haveli and Daman & Diu, Puducherry, Andaman and Nicobar Islands and Lakshadweep with successful demonstration of technology platform developed by the NHA. During the pilot, digital sandbox was created in which more than 774 partner solutions are undergoing integration. As on 24th February 2022, 17,33,69,087 Ayushman Bharat Health Accounts have been created and 10,114 doctors and 17,319 health facilities have been registered in ABDM.

Not only will ABDM facilitate evidence-based decision making for effective public health interventions, but it will also catalyse innovation and generate employment across the healthcare ecosystem…Read More


Telemedicine – News from India & Abroad

India

Ayush Ministry Gets Rs 3,050 Crore in Union Budget FY23

Ayush Ministry has been allocated about Rs 3,050 crore this year in the Union Budget 2022-23. The Budget 2022-23 was presented by Union Finance Minister Nirmala Sitharaman on Tuesday. The budget allocation will help the Ayush in the upgradation of its hospitals and dispensaries…..Readmore

Indian Government Mandates QR Codes for Drug Packages

Indian government has made QR (quick response) codes mandatory on packages of drug manufacturing ingredients to crack down on fake medicines. The Union health ministry gazette notified guidelines, saying “every active pharmaceutical…Read More

International

Artificial Intelligence (AI) — Future of Neurosurgery?

Technical performance and learning outcomes during simulated brain tumor removal may be enhanced by artificial intelligence (AI) as per a study at the Neurosurgical Simulation and Artificial Intelligence Learning Centre at The Neuro (Montreal Neurological Institute-Hospital,…Read More

Advancements in Facial Recognition Technology

Neural processing techniques allowed capturing three facial expressions by triggering actions in a VR setting as per a study published in the International Journal of Human-Computer Studies. Our face can unlock a smartphone, provide access to a secure building…Read More


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Telemedicine Practice Guidelines – A Foundation Course for RMPs by TSI Faculty

To know more about the Telemedicine Foundation Course click on the link below:
https://tsitn.org/tpg-course/


TN – TSI invites all the TSI Chapters and Members to submit information on their upcoming Webinar or Events (50 words), News related to Telemedicine (200 words) or short articles (500 words) for the monthly e-newsletter.

Guidelines for submission to TN TSI Newsletter-

  • Report can be from 500 to 600 words
  • Report Should be relevant to Telemedicine or Medical Informatics
  • No promotion of self or any product
  • Avoid plagiarism
  • All references should be included
  • Provide any attributions
  • Visuals are welcome including video links
  • Send full authors name, degrees, affiliations along with a passport sized photograph of good resolution. If multiple authors only main author photo to be sent.

Submission may be sent to – tsigrouptn@gmail.com
Editors reserve the rights for accepting and publishing any submitted material.

Editor in Chief – Dr. Sunil Shroff
Editors – Dr. Senthil Tamilarasan & Dr. Sheila John
Technical Partner- https://www.medindia.net

 

Tele-Health-Newsletter January 2022

Click Here to Download PDF Version

Telehealth Newsletter

Official Newsletter of Tamil Nadu Chapter of Telemedicine Society of India

What is New?

The Omicron wave is yet another reminder that the uncertainty of this pandemic continues to haunt us but now with tele-health ecosystem getting established, the challenges are less in managing and providing care.

The importance of telemedicine for Indian healthcare sector was further stressed by our Union Minister Dr. Jitendra Singh says and he said ‘Tele-medicine Technology is going to be the Main Pillar of India’s Future Health Care System.’

The Consultation Paper on Proposed Health Data Retention Policy that opened out the discussion and asked for suggestions and Recommendations last month was an interesting exercise. We from Tamil Nadu & NCR Chapter of Telemedicine Society of India sent our recommendations to the National Health Authority. It makes interesting reading hence we have enclosed it in the newsletter.

Thank You
Dr. Sunil Shroff
Chief Editor
President – TN Chapter – TSI


Union Minister Dr Jitendra Singh says, Tele-medicine technology is going to be the main pillar of India’s future health care system


Highlights:

  • Dr Jitendra Singh launches Tele-digital Health Pilot Program at BHU, Varanasi
  • The project starting in three districts of Varanasi, Gorakhpur and Kamjong in Manipur will cover 60,000 patients in the initial phase
  • Minister says, project to generate Electronic Health Record (EHR) for Indian population
  • Tele-medicine could save India between 4-5 billion US dollars every year: Dr Jitendra Singh

Union Minister of State (Independent Charge) Science & Technology; Minister of State (Independent Charge) Earth Sciences; MoS PMO, Personnel, Public Grievances, Pensions, Atomic Energy and Space, Dr Jitendra Singh today said that Tele-medicine technology is going to be the main pillar of India’s future health care system.

Launching the Tele-Digital Healthcare Pilot Program at BHU, Varanasi, Dr Jitendra Singh said, innovative healthcare solutions like Tele-medicine could save India between 4-5 billion US dollars every year and replace half of in-person outpatient consultations. The Minister said that Prime Minister Narendra Modi’s Digital Health Mission is the next frontier to ensure healthcare delivery is accessible, available, and affordable to all, particularly the poor living in rural and inaccessible terrain. He said, Telemedicine in the country has proven to be cost effective by about 30% less than equivalent in-person visits.

Dr Jitendra Singh said that though Telemedicine technology was in vogue for quite some time in the country, but it got a fillip in post-COVID era and in the wake of PM Modi’s push to Digital Health Ecosystem in India.

Referring to Drone delivery of vaccines in some parts of India, the Minister said, with rapid advancement in technology, Robotic Surgery will also become a reality very soon and future doctors will increasing don the mettle of Tele-Doctors.

Pointing out to very low doctor-patient ratio in India that is about one per 1,457 Indian citizens, Dr Jitendra Singh said, Tele-medicine is no longer an option but a necessity. He said, about 65 percent of India’s population that lives in rural villages, where the doctor-patient ratio is as low as one doctor per 25,000 citizens and therefore they must get best of medical advice from doctors based in towns and metropolitan cities. He said, Telemedicine will not only help the patients save their time and money, but also the doctors who can quickly assist their patients over a call for the same and actively engage in promptly treating patients with major ailments.

Dr Jitendra Singh said, the project starting in three districts of Varanasi, Gorakhpur and Kamjong in Manipur will cover 60,000 patients in the initial phase and it will be scaled up gradually to cover the entire country in the coming years. Technology Information, Forecasting and Assessment Council (TIFAC), an autonomous body of Department of Science and Technology at the Centre has designed a pilot Tele-diagnostics project in collaboration with IIT Madras-Pravartak Foundation Technologies & CDAC Mohali. This will also generate Electronic Health Record (EHR) for Indian population.

The Minister said, the project is a scalable pilot PLUG and PLAY model oriented to provide quality medical care to underprivileged women and children living in remote areas at affordable costs. The key activities include examination of the patients: women/ children with wearable devices, transferring the health data record through the e-sanjeevani cloud to a pool of doctors for analysis, and concurrently for development of EHR. The parameters that would be analysed include: ECG, Heart Rate, Blood Pressure, Lipid Profile, Haemoglobin & Foetal Doppler.

It may be recalled that Dr Jitendra Singh has established tele-consultation facility in his Lok Sabha Constituency of Udhampur-Kathua-Doda from his MP-LAD Fund, in the District Hospital Udhampur with all the Panchayats connected with it and it is being monitored on a regular basis.

Dr Jitendra Singh said that Prime Minister Narendra Modi has given very high priority to the Health Sector and this year’s budget increased the spending on healthcare by 137%, which is in line with industry expectations of 2.5%-3% of the GDP. The Minister informed that India will spend Rs 2.23 lakh crore on healthcare this fiscal including Rs 35,000 crore on Covid-19 vaccines.

The Minister said that various health care schemes launched by Modi Government such as PM Ayushman Bharat Health Infrastructure Mission, Ayushman Bharat Jan ArogyaYojana, Ayushman Health and Wellness Centres, Pradhan Mantri Bhartiya Janaushadhi Pariyojana (PMBJP) and Ayushman Bharat Digital Mission have made healthcare facilities accessible and affordable to millions of poor people in the country. Read More


Consultation Paper on Proposed Health Data Retention Policy


Recommendations from Tamil Nadu Chapter & NCR Chapter of Telemedicine Society of India hat was sent to the Joint Director (Coordination),National Health Authority Delhi

2.4 Key Issues for Consultation

1. Whether there is a need for a Health Data Retention Policy and will Indian healthcare ecosystem benefit from such a Universal Data Retention Policy and what should be the key elements of this policy?

Ans. Yes this is indeed required with advent of digital health and to make it uniform. Though we have had a late start in India, however we can learn from experience of other countries and avoid their errors

The key elements of the policy should be as follows –
Structure

  1. Formulate an independent body with reps from govt and non-govt organisations
  2. Invite a few stakeholders from some leading countries on the board Focus
  3. Interoperability of such data
  4. Define data types and subtypes and give each weightage for storage
  5. Broadly define acute care vs chronic care – more so with the increasing burden of NCDs. There is a need to store chronic care data for longer

2. How should the guiding principle of this policy be determined for the benefit of stakeholders and ease of adoption by varying sizes of entities deciding to opt in for ABDM?

  1. Keep the policy flexible with a review every five years,
  2. Storage should be in digital format,
  3. Irrespective of size of entity storage time should be the same especially if it means data sharing

3.2 Key Issues for Consultation

1. As per Option 1, it has been proposed that the policy would be applicable to all healthcare entities from health data retention perspective. As per Option 2, the policy will be applicable only to entities participating in ABDM? Which would be a better option for the scope of the health data retention policy?

Ans. This has to be work in evolution. Ideally option 2 should be possible but this can become a nonstarter considering the complexity of the current healthcare infrastructure and digitations and lack of standards

Our recommendation the policy will be applicable only to entities participating in ABDM to start with an objective to integrate other entities in future.

As GoI is going to be both the provider and the payer ( through its universal health insurance schemes) it will not be too difficult to set standards and have a uniform system.

After the initial learnings it can recommend other entities too join.

However an option can be provided to all entities to join without making it compulsory

2. How such a policy should be implemented given limitations in terms of infrastructure, capability, and sufficient understanding of health data in the healthcare ecosystem?

This will take time but then following would be required-

  1. Regular seminars and educating healthcare professionals and managers
  2. Setting minimum standards requirement and making this a requirement for accreditation for health insurance claims, NABH and NABL

3. As ABDM has a provision for opt-out, in such a scenario what may be the possible implications from the perspective of health data retention?

Ans. This has been answered in the first question. A flexible approach would help stakeholders understand and appreciate the importance of data harmonisation and data retention. It would help avoid fear psychosis, would give time and feedback of what is implemented and make changes in the policies.

Having the payers on the side of the GoI would also help entities to fall in line.

However, where ever the GoI is a stakeholder as a payer and provider – it should be made compulsory and no opt out option should be provided.

4.8 Key Issues for Consultation

This is the most important chapter of the current document. What must remember is that so far the hospitals have followed a physical format of preservation of data. While this has certain advantages in a hospital setting for a follow up system for medical professionals but it adds costs for physical storage, retrieval, classification and maintenance.

This has resulted in many hospitals not having a medical records section at all resulting in patients carrying their medical file from hospital/doctor to another hospital/doctor.

The digitation of records help the whole ecosystem and creates efficiency in the it.

1. Should a blanket retention duration be adopted for all health records in India or different schedules be defined as per a classification? Which is a better approach of retention?

Ans. If blanket retention is followed it would avoid much confusion and discussion.

The number of years for data retention are random and there are no studies that these periods make any sense in the context of data retrieval or other requirements and these are based to lessen the physical storage burden. However, with digitisation of data and the cost of the same coming down, a rethink is required as this is a new paradigm we are addressing and has no comparison to the physical world.

2. How granular should data classification be? Is more granularity required beyond that presented in the sections above? Addressing this aspect of the Health Data Retention Policy would help assess whether minimalist data classification – pertaining only to inpatients and outpatients – would suffice the purpose of health data retention. A minimalist data classification would have both advantages and disadvantages. Please suggest your view in this regard.

And 3. How in your view will a detailed granular data classification enable a better health data retention? Please suggest your view on the classification of health record types as proposed above or if any further granularity is necessary and what are the overarching benefits for different stakeholders?

Ans. Most health data are interlinked from point of patient care and really subclassifying again applies better when there is a physical need of storage of such data.

A new paradigm of data classification will emerge in the digital world. It may be defined as a health condition being cured or not cured. Being acute and cured or acute and not cured or chronic and cured or chronic and not cured.

Again, if blanket retention is followed granularity of data would have not much meaning

4. What should be the ideal duration for these different health data types?

Ans. Different countries follow different timelines and this is random depending on investment in medical record section.

It is generally recommended that the Personal health record should be available for lifetime hence why should other data retention be looked at differently.

UK follows 20 to 25 years. We currently feel this should be the minimum time of retention with a recommendation for it to be ideally for lifetime.

We need to look ahead and serve the new generation borne in the digital age. For a child born today, 10 years of data retention would be meaningless. For someone with chronic care one can’t delete data that goes beyond 10 years.

At this stage as said earlier, the minimum period should be defined as not less than 20 years and recommended for lifetime. A review should be possible in time to come. 10 years is too short a time.

5. While ABDM proposes that all entities opting to join NDHE must be able to retain health data in electronic format, and other entities of the healthcare ecosystem may consider physical or original formats, what options should be made allowable as part of the policy being proposed? Health data records can be only digital, only physical, or combination in any hospital. Accordingly, the question arises whether all the above considerations should fall under one policy or under separate/independent policies?

Ans. Digital format should be compulsory and physical should be optional. A uniform policy would cause less confusion and also be a trigger for the much required change.

6. Should there be a provision for extension of duration or retention of health data under the policy being proposed? What considerations should be made in defining the guidelines, allowing for such an extension?

Ans. Keeping it flexible is the key as time would be required for change. However, at the same time to quicken the process Incentives or a reward system could be created to hospitals, entities, states, cities etc that adopt and implement the change.
In fact, as a starting point all smart cities policies should have this policy as one of the pre-requisites.

7. Who shall have the apex authority to oversee and implement health data retention? Which entity as part of the ecosystem should be rolling out this policy at the macro-level?

Ans. Initially the National Digital Health Authority should be in charge, however creating an independent body with key stakeholders would be ideal under the National Digital Health Authority.

8. How can smaller clinics or centres, both public and private, build capability in a timely and cost-efficient manner to take responsibility of data retention for long time periods?

Ans. The health insurance in the country already has certain requirements and many smaller clinics are slowly adopting some of these requirements. Most will eventually have to fall inline or the larger good.

Hospitals with less than say 25 beds maybe given a longer gestation period for adoption.

9. How can business continuity be ensured in case of fall of the establishment, platform or service providers?

Ans. This is going ot be challenge and requires further deliberation.

In case of closure of an establishment all the data should be transferred to a central repository which can be state or central driven and a mechanism would need to be devised.

Questions to be answered –

  • Format of such a body
  • If the data is in physical format who would bear the cost of digitisation
  • Method of usage of such data

5.5 Key Issues for Consultation

1. Will the governance model as per Health Data Management Policy be sufficient for the retention policy?

Ans. There needs to be audit system by third party that needs to be built in to ensure trust, compliance and accountability

2. How will the policy regulation be enforced and what should be the structure across relevant entities responsible for retaining the health data?

Ans. This would require to be implemented as addendum to many regulations.

Some of these would need to be part of the regulatory structure of PDP Bill on data protection after it is passed by the GoI

3. How should the implementation of the policy be done in case the policy is made applicable for the ecosystem beyond ABDM?

& 4. Is there an alternative model or policy approach which could be considered?

Implementation of the policy will happen if it becomes part of a regulatory requirement.

A start needs to be made and it needs to evolve and change from time to time. There are no perfect policies or perfect implantation and one cannot have all the answers to various questions that crop up.


A Unique Blended Mental Health Support Delivery Model

Smriti Joshi, MBPsS, M.phil in Clinical Psychology
Advanced Certified Telebehavioral Health Professional (www.telehealth.org) | Lead Psychologist & Member Board of Directors, Wysa

 

In-person mental health support is not replaceable yet it cannot scale enough to address this rapidly increasing need to provide mental health support to this growing public mental health support crisis. (AI)-enabled, empathetic, and evidence-driven conversational agents are now being considered a way to rapidly scale mental health support provision, augmenting existing mental health services. Wysa is one of the world’s leading solutions in this space, with 4 million users served, who have had 485 million conversations in 65 countries.

Wysa was founded in 2016, and I am part of the 5 member founding team.

A. Wysa Introduction & Background
Wysa ‘s service model can be best imagined as a unique 3-layer ‘pyramid of care’, based on an anonymous, text-based app interface that can create custom care pathways. App users get help through –
(1) an emotionally-intelligent AI-CBT delivering chatbot providing 24X7 support,
(2) a library of evidence-based self-help tools and techniques to help build resilience.
(3) online therapy with professional clinical and counselling psychologists.

The model is affordable (cost of triage can be 90% lower), scalable (It can support a 4 million user base with a 70 people team), and flexible to integrate with existing service ecosystems; so it is very suitable for early stage intervention, and support at a population level.

The AI is built inhouse, and tuned for emotional intelligence, delivering evidence-based AI-driven Cognitive Behavior therapy (AI-CBT). Wysa allows for free text input which makes the conversation empathetic allowing for a richer user experience. Wysa’s 100+ NLP models, built on 485 million+ conversations, make its ‘listening’ ability unique and the best in the world today. This AI meets global Clinical Safety standards, are ISO certified, and is explainable using non-generative models that can be audited for clinical safety.

B. Global Leadership
Wysa is a global leader in conversational AI for behavioral health and has already helped improve mental health care for over 4 million individuals across 65 countries. It is the preferred digital behavioral health partner for organizations like Accenture, Aetna, Travelers, and the National Health Service (NHS) in the UK, and the Ministry of Health in Singapore.

Wysa is rated #1 at 93% by ORCHA, the NHS digital app evaluation agency – the highest across all categories – including a 100% on clinical assurance.

It has recently won the NHS NIHR AI Award, aims to accelerate the testing and evaluation of AI technologies in the NHS so patients can benefit from faster and more personalized diagnosis and greater efficiency in screening services.

  • NHS Featured App for Covid: link
  • NHS ORCHA Best App in Health & Care (ORCHA is the NHS digital health solution evaluation agency): link
  • Forbes Top 5 Innovations in Mental Health 2020: link
  • Google Play Best App 2020
  • CB Insights 25 Technologies Changing the Post-covid World: link
  • Cincinnati Children’s Hospital (US) Recommended solution for Covid management: link
  • ORCHA 10 Best Apps to Manage Long Covid: link

Wysa’s efficacy for managing depression has been established through a peer-reviewed study published in JMIR, the world’s top e-health journal. We are currently running clinical trials with Harvard Medical School, Columbia, Cambridge, Washington University and the NIHR in the UK: 10 other research papers are underway, and will be published in 2022.

C. My Role & Contributions
The last 6 years of working at Wysa have been the most productive and fulfilling years of my career as there has been immense learning around how AI and machine learning can make healthcare more accessible and scalable and bridge the existing gap in service provision due to various challenges.

Apart from being part of Wysa’s founding team and serving on the Board of Directors, I have set up a 30-people clinical and therapist team that supports clients from India and 30 other countries using Text based and Audio-video counselling and psychotherapy – starting in India, we now have clinical team members in the US and UK. In addition to clinical inputs for product design for our AI platform, the team has also completed more than 10,000 therapy sessions in the past 3 years with a 95% client approval rating.

In addition, I have been the company’s senior representative at Swasth Alliance, an public-private partnership between the Ministry of Health & Family Welfare, Govt of India, and a consortium of startups in the Indian ecosystem coming together to serve the country during Covid. I am also part of the leadership team driving Wysa’s response to the mental health challenge brought upon by India’s third Covid wave, through a partnership with ACT Grants (a multiparty donor consortium) and the Govt of India.

The burden of care on health care professionals is immense. While setting up a team for remote delivery services, especially during the recent covid-19 waves, where psycho-therapy providers themselves were struggling with covid-19 related concerns, I developed a keen interest in an area often neglected by practitioners themselves- compassion fatigue and burnout in health care providers.

Ensuring my team’s well being and building team resilience became my key focus and I ensured that this work was carried out via an action based research effort at Wysa.

We are creating new models of tele-therapy that combine human support with AI-led CBT, that are cutting-edge and unique and our unique culture, ethos and spirit of service are being recognised in clinical and practitioner communities within tele-therapy globally. I have been invited to offer mentoring and support to aspiring psychologists from across the world via this https://www.therapistsintech.com/ to assist them in their phase of transition from making a shift from in person clinical practice or academia to delivering services via online modalities and also helping platforms build resilient remote service delivery teams, especially in the wake of covid-19. These efforts were acknowledged by this international platform and I was awarded with “The outstanding mentor in tech award for 2021”.

https://wysabuddy.app.link/dwwysa – Download Wysa Link


A model for sustainable, partnership-based telehealth services in rural India: An early process evaluation from Tuver village, Gujarat

Shoba Ramanadhan 1, Krishnan Ganapathy 2, Lovakanth Nukala 2, Subramaniya Rajagopalan 3, John C Camillus 4

Prof. Krishnan Ganapathy
Past President, Telemedicine Society of India & Neurological Society of India | Hon Distinguished Professor The Tamilnadu Dr. MGR Medical University | Emeritus Professor, National Academy of Medical Sciences | Formerly Adjunct Professor IIT Madras & Anna University | Director Apollo Telemedicine Networking Foundation & Apollo Tele Health Services | URL: www.kganapathy.in

 

Abstract

Background: Telehealth can improve access to high-quality healthcare for rural populations in India. However, rural communities often have other needs, such as sanitation or employment, to benefit fully from telehealth offerings, highlighting a need for systems-level solutions. A Business of Humanity approach argues that innovative solutions to wicked problems like these require strategic decision-making that attends to a) humaneness, e.g., equity and safety and b) humankind, or the needs and potential of large and growing markets comprised of marginalized and low-income individuals. The approach is expected to improve economic performance and long-term value creation for partners, thus supporting sustainability.

Methods: A demonstration project was conducted in Tuver, a rural and tribal village in Gujarat, India. The project included seven components: a partnership that emphasized power-sharing and complementary contributions; telehealth services; health promotion; digital services; power infrastructure; water and sanitation; and agribusiness. Core partners included the academic partner, local village leadership, a local development foundation, a telehealth provider, and a design-build contractor. This early process evaluation relies on administrative data, field notes, and project documentation and was analyzed using a case study approach.

Results: Findings highlight the importance of taking a systems perspective and engaging inter-sectoral partners through alignment of values and goals. Additionally, the creation of a synergistic, health-promoting ecosystem offers potential to support telehealth services in the long-term. At the same time, engaging rural, tribal communities in the use of technological advances posed a challenge, though local staff and intermediaries were effective in bridging disconnects.

Conclusion: Overall, this early process evaluation highlights the promise and challenges of using a Business of Humanity approach for coordinated, sustainable community-level action to improve the health and well-being of marginalized communities.

Publish or Perish

The Oxford Dictionary of Phrase and Fable, describes ‘publish or perish’ as an attitude or practice existing within academic institutions, whereby researchers are put under pressure to produce journal publications to retain their positions or to be deemed successful, The phrase is attributed to Coolidge who enunciated this theory in 1932. Successful publications draw attention to scholars and their sponsoring institutions. This , helps getting funds for research projects. However the pressure to publish also causes poor work being submitted to academic journals.

Publications in Telehealth have increased exponentially in the last 2 years. The author personally reviews at least one article a week from several international journals. Journals are measured by their impact factor (IF), which is the average number of citations per article published in that journal. Not many Indian journals have an impact index of even more than 2.5 .Neurology India for example has an IF of 2.7 . New England Journal of Medicine has an IF of 92 !! What is an author’s impact ?. This is traditionally measured using the number of citations a single article has received. Today this information can be obtained in real time. The impact of a publication can also be determined by the number of times a free access article has been downloaded.

The author’s first paper in a Pubmed indexed journal was as an MBBS student in 1972. https://pubmed.ncbi.nlm.nih.gov/4402191/. Since then one book has been edited, 20 chapters contributed and 79 papers published in indexed journals. Most of the 30 odd papers dealing with telehealth have been downloaded in large numbers. An article “ Distribution of neurologists and neurosurgeons in India and its relevance to Telemedicine ” https://www.neurologyindia.com/articleStatistics.asp?issn=0028-3886;year=2015;volume=63;issue=2;spage=142;epage=154;aulast=Ganapathy;aid=ni_2015_63_2_142_156274 has been downloaded 17,500 times and also often cited.

Publishing a paper in a well known journal is time consuming and labor intensive. In academic institutions a good library, secretarial help and residents are available to help the faculty to put together a paper. As mentioned earlier it is part of their job profile and is essential for survival. Interestingly more services in various aspects of telehealth are offered in the private sector. Here the story is different. In large private institutions a P&L driving CEO has concerns, and rightfully so, in making available “confidential” data in the public domain. Top journals insist on full access to nitty gritty. There is a conflict of interests. Paper publication takes a back seat. HR are dedicated to managing the operations. They generally do not have a Paper publishing background. Not being a part of their KPI it is extremely difficult to make them do extra work.

Publishing papers in national / international journals in the field of Telemedicine do have a RoI. Unfortunately this takes considerable time. It is not a low hanging fruit. From a purely personal growth perspective, every time one writes a paper, one becomes a little more knowledgeable. Literature review ensures that we are up to date. Defining the problem, spelling out exact aims and objectives, documenting observations , extrapolating inferences, writing a discussion and making conclusions when repeatedly done becomes part of one’s DNA. Writing an article makes one see the Big Picture. Getting an article accepted for publication is an art and a science. : https://www.neurologyindia.com/text.asp?2021/69/6/1547/333463. Adopting a scientific approach means more business !

India is indeed a paradox. In terms of numbers we probably provide more teleconsultations every single day than most countries on this planet. It is often stated that the sheer volume of work prevents us from meticulous documentation and follow up which is the sine qua non of doing any impact study. Interestingly even politicians and administrators want hard core scientific evidence that our remote intervention is cost effective resulting in significant difference in the ultimate health care outcome. The only way to get this evidence is to plan a paper for the NEJM and be patient for 3 years !! A prospective multi institutional well designed and funded study resulting in multiple papers alone will enable India to take a leadership role in the comity of nations. Improbable Yes. Impossible No. Do hope the Next Generation will take this seriously and not treat it as the rumblings of a septuagenarian. 22 years after the birth of Telehealth in India we should no longer follow high standards. We must set them. We should not be talking of achieving world class. The world should talk about achieving India class. We have the potential to bring out at least 40 papers every year in journals with an IF of > 2.5 . Doing qood quality work alone is not enough. The world should know about it !!


Handling Sensitive Situations through Telemedicine

Anay Shukla
Founding Partner, Arogya Legal – Health Laws Specialist Law Firm
Eshika Phadke

Associate, Arogya Legal – Health Laws Specialist Law Firm

 

The legalisation of telemedicine has been a boon for access to healthcare. However, the increased reliance on telemedicine has also been accompanied by unintended consequences: doctors may receive requests during consultations that are of a risky or highly sensitive nature, that they may not be comfortable handling.

For instance, a doctor may be consulted by a patient for a matter that requires an in-person examination, or it may be that the medication that the patient requires for their condition cannot be prescribed through telemedicine, but the patient refuses to visit a clinic or hospital and insists on receiving treatment through a teleconsultation only. In such a case, the doctor must inform the patient that a diagnosis cannot be arrived at or treatment cannot be commenced through a teleconsultation, and should meticulously record the patient’s refusal to seek a physical consultation. The doctor should inform them of the risks of not seeking proper treatment, and should record that the patient has been informed of the risks and is still refusing to seek proper treatment. Essentially, the doctor should capture that the patient was fully informed of the situation, and that he/she acted against medical advice.

In more extreme situations, a doctor may be consulted in an emergency situation where the patient requires urgent care. The doctor should advise the patient or caller to call an ambulance or rush to a hospital immediately. If required, the doctor may also inform the caller of the first aid measures that must be carried out.

There may be situation wherein a patient is verbally abusive or behaves inappropriately, perhaps even to an extent where the doctor feels uncomfortable or at risk. In such a situation, the doctor may advise the patient to consult with another doctor, end the consultation, and record his/her reasons for doing so. Depending on the severity, the doctor may also file a complaint with the police. If the doctor is consulting through a telemedicine service provider, he/she should also inform the management so that they can take appropriate actions.

If a patient is incoherent and appears to be either of unsound mind or inebriated, the doctor should ascertain whether there is a caregiver or trusted person whom the doctor may speak to for clarity and to give further instructions to. Doctors should exercise great caution while administering advice to a person who does not appear to be lucid.

A patient may display suicidal tendencies or even outrightly express that they intend to hurt either themselves or another person. In such situation, as with regular consultations, the doctor must promptly inform the authorities. Similarly, if the patient confides in the doctor that he/she is the victim of abuse or has been assaulted, the doctor should consider whether the authorities ought to be notified. Note that, to the extent that it is practical, guidelines for medicolegal cases should be adhered to for cases that are of a medicolegal nature.

Such situations are not specific to telemedicine, and may also occur with in-person consultations. Doctors should ensure that they apply at least the same level of prudence and professional judgment for remote consultations, and should ensure that they maintain meticulous records of such interactions (including any complaints made to authorities in relation to such interactions). Wherever possible, they should attempt to ensure that the records also reflect that the patient was made aware of the situation, and the patient concurs with what is being recorded in the doctor’s notes.


Telemedicine – News from India & Abroad

 

New Device Helps Measure Blood Pressure and Other Vitals

New ‘finger clip’ device has been designed to measure and monitor blood pressure consintuously, reveals a new study.Monitoring a person’s blood pressure on a regular basis can help health care professionals with early detection of various health problems such as high blood pressure…..Readmore

Artificial Intelligence (AI) Helps Improve Patient and Doctor Communication

Understanding between a patient with low health literacy and doctors can be improved with the help of artificial intelligence (AI) as per a study at the University of California – San Francisco, published in Science Advances.The study team performed a computer analysis of 250,000 … Read More


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Telemedicine Practice Guidelines – A Foundation Course for RMPs by TSI Faculty

To know more about the Telemedicine Foundation Course click on the link below:
https://tsitn.org/tpg-course/


TN – TSI invites all the TSI Chapters and Members to submit information on their upcoming Webinar or Events (50 words), News related to Telemedicine (200 words) or short articles (500 words) for the monthly e-newsletter.

Guidelines for submission to TN TSI Newsletter-

  • Report can be from 500 to 600 words
  • Report Should be relevant to Telemedicine or Medical Informatics
  • No promotion of self or any product
  • Avoid plagiarism
  • All references should be included
  • Provide any attributions
  • Visuals are welcome including video links
  • Send full authors name, degrees, affiliations along with a passport sized photograph of good resolution. If multiple authors only main author photo to be sent.

Submission may be sent to – tsigrouptn@gmail.com
Editors reserve the rights for accepting and publishing any submitted material.

Editor in Chief – Dr. Sunil Shroff
Editors – Dr. Senthil Tamilarasan & Dr. Sheila John
Technical Partner- https://www.medindia.net

 

Tele-Health-Newsletter December 2021

Click Here to Download PDF Version

Telehealth Newsletter

Official Newsletter of Tamil Nadu Chapter of Telemedicine Society of India

What is New?

This issue reports the highlights of the annual conference of Indian Society of Lifestyle Medicine. A society that will play stellar role in the development of tele-health space. Tele-health is ideally placed to treat most of the Non-Communicable disease that now makes up the major reason for morbidity and mortality of our global population.

TSI itself is now undertaking the amendment of its constitution after 20 years, all members should contribute to this endeavour by sending their recommendations to our hon secretary.

We finish another year of uncertainty with the Omicron variant. From the editors of this newsletter our best wishes for a safe and happy holiday season and a very happy and healthy 2022 to all TSI members.

Thank You
Dr. Sunil Shroff
Chief Editor
President – TN Chapter – TSI


‘A Paradigm Shift in Healthcare’ theme of the Second annual conference of Indian Society of Lifestyle Medicine

Dr. Ravi Modalli
Treasurer, Indian Society of Lifestyle Medicine

 

 

The second International Conference i.e. ISLM2021 was conducted on the 27th and 28th November 2021 by Indian Society of Lifestyle Medicine (ISLM – www.islm.org.in). Under the conference theme ‘A Paradigm Shift in Healthcare’, deliberations of ISLM2021 established the value of Lifestyle Medicine in bending the trajectory of healthcare towards positive health and well-being among physicians, their patients & people in general.

Dr. Ravinder Mamtani, MBBS, MD, MSc, FACPM, FACOEM, ABoIM, DipABLM, Prof of Population Health Sciences, Weill Cornell Medical College, NY, USA, in his key note message extended his full support to ISLM leadership & highlighted that reforms of modern healthcare must hold it’s progressive path by adopting lifestyle medicine approaches to control the burden of lifestyle diseases and reduce the incidence of premature deaths. Lifestyle medicine offers a breath of fresh air. Providing patient-centred evidence based lifestyle medical care, when warranted, is a step in the right direction. He summarised saying ‘This year’s ISLM2021 conference on changing the paradigm of healthcare will shed light on how lifestyle medicine can positively impact healthcare delivery in India.

Ms. Preetha Reddy, Executive Vice Chairperson, Apollo Hospitals Group, in her key-note message commended the organisation of ISLM2021 and prompted the entire medical fraternity to champion the healthy way forward and mitigate the burgeoning threat of lifestyle related chronic diseases, thereby contributing to the making of a healthy economy.

Dr. Sheela Nambiar, President, ISLM, presented the conference theme of ISLM2021 highlighting ISLM’s approach to reduce burden of the already overloaded healthcare system & making care systems more conducive to wellbeing and quality life for physicians and their patients.

She spelt ISLM’s 8 point vision:
1. To educate medical students on principles and practices of Lifestyle Medicine
2. To motivate and inspire young physicians to adopt health promotion & personal protective practices including preventive medicine using lifestyle modifications
3. To create strategic alliances between healthcare systems and other organizations, corporates, communities, companies and interested individuals to help the cause of ‘health promotion’, ‘disease prevention & control’ and improved longevity using the principles of Lifestyle Medicine.
4. To continue collaborating with senior physicians in India who are integrating lifestyle medical protocols in their clinical practices.
5. To establish standards of education and service protocols for Lifestyle Health Management.
6. To amass more indigenous research, improving the understanding of our own population and better control of lifestyle related diseases.
7. To take social responsibility by educating people on healthy choices & empower control on their personal health.
8. To make India a forerunner to contend with global movement of Lifestyle Medicine in lines with Sustainable Developmental Goals

Over 40 speakers including Padmashrees, Padmabhushans, Academicians & Practitioners of International repute shared evidence on alignment of Lifestyle Medicine with over 22 topics of mainstream clinical disciplines like Endocrinology, Gastroenterology, Gynaecology, Paediatrics, Oncology, Cardiology, Neurology, Psychiatry, Adolescent Medicine, Obesity, COVID19 care, Sleep medicine, etc.

Dr. Sunil Shroff, Renowned Urologist, Transplant Surgeon & President, TN – Telemedicine Society of India, enlightened on the prospects of delivering lifestyle medical care through tele-health & tele-medicine especially on reaching the masses, keeping people engaged in personal health & also enabling long-term treatment follow-ups. Tamil Nadu Medical Council permitted CME credit hours for the conference.

The conference also featured two workshops on Stress Management and Culinary Medicine. Participants enjoyed the morning exercise sessions. Series of virtual networking meets allowed attendees to interact with the faculty, discussing topics of interest like Telemedicine, Mindfulness, Principles of Lifestyle Medicine, Nutrition, Obesity, Positive Psychology. A panel discussion on Lifestyle Medicine in Clinical Practice brought forth the experiences of leading Lifestyle Medicine Physicians in India.

Thirty physicians and licensed dietitians appeared for the certification examination conducted by the International Board of Lifestyle Medicine through ISLM. Scores of researchers participated in the research presentations highlighting the adoption of principles of lifestyle medicine in mainstream healthcare.

Lifestyle Medicine, being a vital clinical area of work promoted by the Indian Society of Lifestyle Medicine, the new members joining ISLM enjoy continued learning opportunities through the monthly academic & research activities of ISLM.

A world full of compliments for ISLM2021, sponsors messages, abstracts, recipes are captured in the form of a souvenir that is accessible at www.islm.org.in

Dr. Ravinder Mamtani, MBBS, MD, MSc, FACPM, FACOEM, ABoIM, DipABLM, Prof of Population Health Sciences, Weill Cornell Medical College, NY, USA, gave the key note message
Ms. Preetha Reddy, Executive Vice Chairperson, Apollo Hospitals Group addressing the ISLSM Conference

ISO 13131 Certification for Telehealth Services

Prof. K. Ganapathy
Past President, Telemedicine Society of India & Neurological Society of India | Hon Distinguished Professor The Tamilnadu Dr MGR Medical University | Emeritus Professor, National Academy of Medical Sciences | Formerly Adjunct Professor IIT Madras & Anna University | Director Apollo Telemedicine Networking Foundation &, Apollo Tele Health Services | URL: www.kganapathy.in

December 10th 2021 is indeed a Red letter day for Indian Telehealth. On this day the ISO 13131-2021, certification for Telehealth Services was obtained for the first time anywhere, by Apollo Telehealth Services . This brief note points out the necessity for raising the bar and setting high standards, so that the world will strive to achieve India class.

For decades, Telemedicine/Telehealth services was not centre stage in the healthcare delivery system. COVID-19 changed this. The world has now accepted that the forced lockdown- enforced acceptance of Remote Health Care will become the new normal even after the pandemic is de notified. Universal acceptance, increases the responsibility of all health care providers deploying technology, to ensure constant high quality while bridging the urban rural health divide.

Quality is never an accident. It is always the result of deliberate intention, sincere effort, intelligent direction and skillful execution. Though Henry Ford opined that quality means doing it right when no one is looking, in the real world this is difficult to implement. ISO certification ensures that “Big Brother” is watching all the time. The necessity for re certification is like the Sword of Damocles hanging above us. However it drives home the message that Quality is everyone’s responsibility at all times and not during the audit alone. One has to keep running to stay where you are. To maintain the initial global recognition, maintaining quality needs to become a habit, a unique opportunity to transform one’s DNA if necessary!! Success is the sum of small efforts, repeated day-in and day-out. Standardising systems, processes, documentation and re documentation alone will ensure providing quality remote healthcare for anyone, anytime anywhere.

International Organization for Standardization (ISO) – An OVERVIEW

The, International Standards Organization, TC 215 Health Informatics Committee developed a Technical Specification, ISO/TS 13131 Telehealth services, based on a risk and quality management approach. This standard, supports healthcare planning, service and workforce planning, organization responsibilities, financial and IT management. ISO was established in 1947 in Geneva, Switzerland. An Independent, non-governmental international organization it develops standards that are recognized and respected globally. It brings experts together to improve quality and provide world-class healthcare services. Experts are from 166 national standard bodies. ISO standards are developed by various advisory groups. Presently ISO has 255 technical committees, 515 subcommittees, and 2498 working bodies. Since 1947, ISO’s technical experts have created more than 18,800 standards for all possible business. ISO standards ensure that administration and product/work flow systems are carried out legally, safely and effectively. ISO technical experts have developed several assessment protocols to ensure that certified organizations apply these guidelines in their workplace. The approved protocols aid organisations to ensure that their frameworks, devices and workforce are actually in compliance with ISO standards. ISO 13131 provides recommendations on guidelines for Telehealth services deploying Information and Communication Technology (ICT) to deliver quality healthcare services.

Implementing ISO/TS 13131 means facilitating cooperation and interoperability of its different health systems to ensure quality telehealth services. It also ensures a reliably high standard of service, irrespective of where a person lives, across the globe. This standard provides guidelines for developing quality plans and managing company resources, while putting the right policies in place to safeguard clients’ private data. Securing ISO 9001 for quality management and ISO 27001 for information security management reduces the complexity involved in getting the IOSO 13131 branding. Realising that excellence is always a moving target it was the logical next step in the company’s journey to go (to paraphrase Captain Kirk of Star Trek)“ where no Man had ever gone before”.

The decision to get certified though it was time consuming, labor intensive and expensive was the determination to set a benchmark for the whole telehealth sector. A leading market player faced with competition, the company needed reassurance that its high-quality standards would provide a stamp of recognition and help distinguish it from its competitors. As a pioneer in the field, it was important to set the conditions of competition, to prevent some potentially harmful practices of others, from compromising the reputation of all. Considering the high risks involved in securing patients’ data privacy, it was crucial for the organization to be sure it’s IT systems and processes were stringent, fulfilled the highest expectations in this sensitive sector and conformed to security legislation.. A preliminary gap analysis was conducted and where ISO/TS 13131 provided more specific criteria than the ones actually in place, these were ear marked for improvement. Consumers draw confidence from the stringent certification process. ISO standards will help organisations comply with new regulatory requirements, enhancing efficiency of internal processes and quality of remote health services provided. Documenting the much needed framework necessary for supply of services, improves value of the product. The more diverse and competitive the market, the more guidance consumers need, to be sure they are purchasing the service they want at the best price. International Standards helps maintain a healthy competition in the marketplace.

We need to identify the right quality metrics, and ensure that the information is readily available to patients, health systems and providers themselves. Consumers should be helped to gauge telehealth providers, and provide healthcare workers/systems with feedback for continuous improvement. Best practices for virtual care need to be standardised, notified and applauded so that it will be increasingly sought after. As the pandemic further disrupts the balance between in-person care and telemedicine, we no longer have the luxury of waiting. The time to define, implement and enforce quality in all aspects of telehealth is not tomorrow but today. Formal certification by an international organisation requires hundred percent fulfilment of stringent criteria. This pre supposes commitment of a very high order and the realisation that excellence is always a moving target. One can never ever rest on one’s laurels. We need to keep running to stay where we are.


The Use of Fitness Trackers for Telemedicine

Anay Shukla
Founding Partner, Arogya Legal – Health Laws Specialist Law Firm
Eshika Phadke

Associate, Arogya Legal – Health Laws Specialist Law Firm

Fitness trackers are increasingly being relied upon by people to monitor factors such as temperature, pulse rate, respiration rate, blood oxygenation, sleep patterns and exercise levels. Concurrently there has been a significant rise in remote consultations between patients and doctors. As a result, data from patients’ fitness trackers are making their way into telemedicine. However, doctors must proceed with caution while placing reliance on vitals that have been obtained from a fitness tracker.

First and foremost, even though fitness trackers offer medical device-like functionalities, they may or may not actually be medical devices. While a medical device is subject to regulatory scrutiny and has to undergo extensive clinical testing to ensure it’s accuracy before it is launched in the market, a fitness tracker does not undergo similar testing. Fitness trackers are, as the name would indicate, meant to track fitness levels and are targeted at healthy individuals. The manufacturers consciously elect to not pursue the medical device route, and do not intend for the device to be used to monitor vitals in a “patient”. They contain an explicit disclaimer on the packaging itself stating that the product is not a medical device and is not intended to be used for the diagnosis, treatment, cure or prevention of any disease. In addition, unlike a medical device, the health data of individuals collected by these trackers can be accessed by the manufacturer, and therefore while choosing a fitness tracker, doctors and patients should make an informed choice from data protection perspective on use of such health data by the manufacturer.

Second, the fitness trackers are not subject to conform with any uniform quality standards in India, and every fitness tracker uses a different technology and algorithm for tracking data and thus, hardly ever will two fitness trackers report similar numbers.

Further, fitness trackers are highly susceptible to human error and external conditions, and individuals are generally unaware of how to use the function correctly, so the data derived from a fitness tracker is not reliable. The reading would be affected by where the person is wearing it, how tight or loose the strap is, whether the person is wearing accessories that may hinder the sensor, whether the person is perspiring, whether they are correctly positioned, movement, the charge or the device, etc.

Therefore, while the utility of these devices is undeniable, their utility in medicine warrants abundant caution. The responsibility of a doctor to exercise great caution and professional discretion increases while discharging their professional services via telemedicine due to lack of physical contact with the patient. If a patient does use a fitness tracker and relays information from it to a doctor during teleconsultation, the doctor should refrain from taking the reading at face value or basing decisions solely on them. That being said, they may take it into consideration in combination with other symptoms and the patient’s history. The doctor could also peruse historical data from these devices to identify any patterns in the patient’s readings.

If a doctor does rely on any data that the patient obtained from a tracker, they should also note down the make and model of the device in their notes, if possible, so that they can also verify whether the tracker is a medical device or not. If it is, the doctor should also confirm with the patient that they used the device as per the manufacturer’s instructions.

Irrespective, before commencing a treatment plan on the basis of a information that had been obtained from a patient-operated device the vital signs of a patient should direct the patient to visit a doctor for and have their vitals measured and verified on a reliable device.


Telehealth and Medicine Today (TMT) Journal

Tory Cenaj
Founder and Publisher, Partners in Digital Health

Telehealth and Medicine Today (TMT) is an open access international peer reviewed journal examining the value of telehealth and clinical automation, its use and scalable developments, business process guidance, market research and the economic impact of digital health innovations in an evolving health technology sector. A world-class review board includes constructive commentary through rapid and rigorous peer review.

TMT’s audience includes leadership at hospitals and medical research centers, universities, payor organizations, IT/IS, healthcare providers, consultants, companies (early and more established), entrepreneurs, developers & start-ups, life sciences and device companies, pharmacy, NGO, government, and policy leadership around the globe.

For a complimentary subscription, register at:
https://telehealthandmedicinetoday.com/index.php/journal/user/register


 

Telemedicine Practice Guidelines – A Foundation Course for RMPs by TSI Faculty

To know more about the Telemedicine Foundation Course click on the link below:
https://tsi.org.in/courses/


Telemedicine – News from India & Abroad

India

Vyomanauts
Dr. Ganapathy strongly believes that the ultimate in Telehealth where the sky is no longer the limit (pun intended) will be a reality even in India in the next decade. The MoS Space has announced that India’s first International Space Station will be launched in 2030. ISRO hopes to launch our own Vyomanauts in 15 to 18 months from now. It is therefore not surprising that the ever future ready IIT Alumnus Club invited Dr. Ganapathy to give a talk on Extra terrestrial Healthcare. Profusely illustrated this talk gives several examples of technology transfer – tools planned to withstand microgravity and irradiation have resulted in better less expensive armamentarium for health care providers on earth. The full talk is available @….Readmore

Artificial Intelligence Helps Doctors With Patient Diagnoses
Artificial intelligence (AI) can facilitate a faster, automated route in decisions doctors need to take, ultimately meaning quicker answers and patient recovery….Readmore

 

International

British Man Receives World’s First 3D-Printed Eye
World’s first 3D-printed eye has been fitted to a middle-aged man in the UK, as part of a trial. reports media. Doctors at Moorfields Eye Hospital in London fitted the first ever 3D-printed eye Read More

Machine Learning Predicts Death Risk in Heart Disease Patients
A new machine learning/artificial intelligence score provided an accurate forecast of the likelihood of patients with suspected or known coronary artery disease dying within 10 years…. Read More

 


TN – TSI invites all the TSI Chapters and Members to submit information on their upcoming Webinar or Events (50 words), News related to Telemedicine (200 words) or short articles (500 words) for the monthly e-newsletter.

Guidelines for submission to TN TSI Newsletter-

  • Report can be from 500 to 600 words
  • Report Should be relevant to Telemedicine or Medical Informatics
  • No promotion of self or any product
  • Avoid plagiarism
  • All references should be included
  • Provide any attributions
  • Visuals are welcome including video links
  • Send full authors name, degrees, affiliations along with a passport sized photograph of good resolution. If multiple authors only main author photo to be sent.

Submission may be sent to – tsigrouptn@gmail.com
Editors reserve the rights for accepting and publishing any submitted material.

Editor in Chief – Dr. Sunil Shroff
Editors – Dr. Senthil Tamilarasan & Dr. Sheila John
Technical Partner- www.medindia.net

 

The Use of Fitness Trackers for Telemedicine

The Use of Fitness Trackers for Telemedicine

Anay Shukla
Founding Partner, Arogya Legal – Health Laws Specialist Law Firm
Eshika Phadke

Associate, Arogya Legal – Health Laws Specialist Law Firm

 

Fitness trackers are increasingly being relied upon by people to monitor factors such as temperature, pulse rate, respiration rate, blood oxygenation, sleep patterns and exercise levels. Concurrently there has been a significant rise in remote consultations between patients and doctors. As a result, data from patients’ fitness trackers are making their way into telemedicine. However, doctors must proceed with caution while placing reliance on vitals that have been obtained from a fitness tracker.

First and foremost, even though fitness trackers offer medical device-like functionalities, they may or may not actually be medical devices. While a medical device is subject to regulatory scrutiny and has to undergo extensive clinical testing to ensure it’s accuracy before it is launched in the market, a fitness tracker does not undergo similar testing. Fitness trackers are, as the name would indicate, meant to track fitness levels and are targeted at healthy individuals. The manufacturers consciously elect to not pursue the medical device route, and do not intend for the device to be used to monitor vitals in a “patient”. They contain an explicit disclaimer on the packaging itself stating that the product is not a medical device and is not intended to be used for the diagnosis, treatment, cure or prevention of any disease. In addition, unlike a medical device, the health data of individuals collected by these trackers can be accessed by the manufacturer, and therefore while choosing a fitness tracker, doctors and patients should make an informed choice from data protection perspective on use of such health data by the manufacturer.

Second, the fitness trackers are not subject to conform with any uniform quality standards in India, and every fitness tracker uses a different technology and algorithm for tracking data and thus, hardly ever will two fitness trackers report similar numbers.

Further, fitness trackers are highly susceptible to human error and external conditions, and individuals are generally unaware of how to use the function correctly, so the data derived from a fitness tracker is not reliable. The reading would be affected by where the person is wearing it, how tight or loose the strap is, whether the person is wearing accessories that may hinder the sensor, whether the person is perspiring, whether they are correctly positioned, movement, the charge or the device, etc.

Therefore, while the utility of these devices is undeniable, their utility in medicine warrants abundant caution. The responsibility of a doctor to exercise great caution and professional discretion increases while discharging their professional services via telemedicine due to lack of physical contact with the patient. If a patient does use a fitness tracker and relays information from it to a doctor during teleconsultation, the doctor should refrain from taking the reading at face value or basing decisions solely on them. That being said, they may take it into consideration in combination with other symptoms and the patient’s history. The doctor could also peruse historical data from these devices to identify any patterns in the patient’s readings.

If a doctor does rely on any data that the patient obtained from a tracker, they should also note down the make and model of the device in their notes, if possible, so that they can also verify whether the tracker is a medical device or not. If it is, the doctor should also confirm with the patient that they used the device as per the manufacturer’s instructions.

Irrespective, before commencing a treatment plan on the basis of a information that had been obtained from a patient-operated device the vital signs of a patient should direct the patient to visit a doctor for and have their vitals measured and verified on a reliable device.

ISO 13131 Certification for Telehealth Services

Prof. K. Ganapathy
Past President, Telemedicine Society of India & Neurological Society of India | Hon Distinguished Professor The Tamilnadu Dr MGR Medical University | Emeritus Professor, National Academy of Medical Sciences | Formerly Adjunct Professor IIT Madras & Anna University | Director Apollo Telemedicine Networking Foundation &, Apollo Tele Health Services | URL: www.kganapathy.in

December 10th 2021 is indeed a Red letter day for Indian Telehealth. On this day the ISO 13131-2021, certification for Telehealth Services was obtained for the first time anywhere, by Apollo Telehealth Services . This brief note points out the necessity for raising the bar and setting high standards, so that the world will strive to achieve India class.

For decades, Telemedicine/Telehealth services was not centre stage in the healthcare delivery system. COVID-19 changed this. The world has now accepted that the forced lockdown- enforced acceptance of Remote Health Care will become the new normal even after the pandemic is de notified. Universal acceptance, increases the responsibility of all health care providers deploying technology, to ensure constant high quality while bridging the urban rural health divide.

Quality is never an accident. It is always the result of deliberate intention, sincere effort, intelligent direction and skillful execution. Though Henry Ford opined that quality means doing it right when no one is looking, in the real world this is difficult to implement. ISO certification ensures that “Big Brother” is watching all the time. The necessity for re certification is like the Sword of Damocles hanging above us. However it drives home the message that Quality is everyone’s responsibility at all times and not during the audit alone. One has to keep running to stay where you are. To maintain the initial global recognition, maintaining quality needs to become a habit, a unique opportunity to transform one’s DNA if necessary!! Success is the sum of small efforts, repeated day-in and day-out. Standardising systems, processes, documentation and re documentation alone will ensure providing quality remote healthcare for anyone, anytime anywhere.

International Organization for Standardization (ISO) – An OVERVIEW

The, International Standards Organization, TC 215 Health Informatics Committee developed a Technical Specification, ISO/TS 13131 Telehealth services, based on a risk and quality management approach. This standard, supports healthcare planning, service and workforce planning, organization responsibilities, financial and IT management. ISO was established in 1947 in Geneva, Switzerland. An Independent, non-governmental international organization it develops standards that are recognized and respected globally. It brings experts together to improve quality and provide world-class healthcare services. Experts are from 166 national standard bodies. ISO standards are developed by various advisory groups. Presently ISO has 255 technical committees, 515 subcommittees, and 2498 working bodies. Since 1947, ISO’s technical experts have created more than 18,800 standards for all possible business. ISO standards ensure that administration and product/work flow systems are carried out legally, safely and effectively. ISO technical experts have developed several assessment protocols to ensure that certified organizations apply these guidelines in their workplace. The approved protocols aid organisations to ensure that their frameworks, devices and workforce are actually in compliance with ISO standards. ISO 13131 provides recommendations on guidelines for Telehealth services deploying Information and Communication Technology (ICT) to deliver quality healthcare services.

Implementing ISO/TS 13131 means facilitating cooperation and interoperability of its different health systems to ensure quality telehealth services. It also ensures a reliably high standard of service, irrespective of where a person lives, across the globe. This standard provides guidelines for developing quality plans and managing company resources, while putting the right policies in place to safeguard clients’ private data. Securing ISO 9001 for quality management and ISO 27001 for information security management reduces the complexity involved in getting the IOSO 13131 branding. Realising that excellence is always a moving target it was the logical next step in the company’s journey to go (to paraphrase Captain Kirk of Star Trek)“ where no Man had ever gone before”.

The decision to get certified though it was time consuming, labor intensive and expensive was the determination to set a benchmark for the whole telehealth sector. A leading market player faced with competition, the company needed reassurance that its high-quality standards would provide a stamp of recognition and help distinguish it from its competitors. As a pioneer in the field, it was important to set the conditions of competition, to prevent some potentially harmful practices of others, from compromising the reputation of all. Considering the high risks involved in securing patients’ data privacy, it was crucial for the organization to be sure it’s IT systems and processes were stringent, fulfilled the highest expectations in this sensitive sector and conformed to security legislation.. A preliminary gap analysis was conducted and where ISO/TS 13131 provided more specific criteria than the ones actually in place, these were ear marked for improvement. Consumers draw confidence from the stringent certification process. ISO standards will help organisations comply with new regulatory requirements, enhancing efficiency of internal processes and quality of remote health services provided. Documenting the much needed framework necessary for supply of services, improves value of the product. The more diverse and competitive the market, the more guidance consumers need, to be sure they are purchasing the service they want at the best price. International Standards helps maintain a healthy competition in the marketplace.

We need to identify the right quality metrics, and ensure that the information is readily available to patients, health systems and providers themselves. Consumers should be helped to gauge telehealth providers, and provide healthcare workers/systems with feedback for continuous improvement. Best practices for virtual care need to be standardised, notified and applauded so that it will be increasingly sought after. As the pandemic further disrupts the balance between in-person care and telemedicine, we no longer have the luxury of waiting. The time to define, implement and enforce quality in all aspects of telehealth is not tomorrow but today. Formal certification by an international organisation requires hundred percent fulfilment of stringent criteria. This pre supposes commitment of a very high order and the realisation that excellence is always a moving target. One can never ever rest on one’s laurels. We need to keep running to stay where we are.

Telemedicon2021

School of Telemedicine & Biomedical Informatics, SGPGIMS, Lucknow hosted the 17th International Conference of Telemedicine Society of India from 12th Nov. to 14th Nov. 2021. It was an annual conference of the Telemedicine Society of India being held every year in different parts of the country to create awareness, sharing new experiences and learning from each other in the field of telemedicine and digital health.

First Day i.e. 12th Nov. 2021, the event started at 9.00 AM with welcome note of the Prof S.K. Mishra, Chairman, Local Organizing Committee, TELEMEDICON2021. First session was devoted only for beginners of Telemedicine where Prof. B.N. Mohanty, Prof. Jayant Mukhopadhya, IIT, Kharagpur, Prof. Meenu Singh, PGIMER, Chandigarh and other 46 National speaker, 20 Chairs & panelist shared their experiences in the field of Telemedicine & digital health and demonstrated how this technology can help for delivering health care in rural parts of India. Mr. Baastian Quast, ITU, Geneva, delivered talk on ITU-WHO Focus Group: Benchmarking AI and Health Solutions as a special Invited speaker. Workshops on Telemedicine & Digital Health Policy & Strategy and Legal & Regulatory Issues, & Telemedicine Practice Guidelines conducted in IV sessions. Following were participated from India and abroad during panel discussion; Prof. J.A. Jayl, Professor of Surgery., National President, Indian Medical Association, Dr. Achal Gulati, Director Principal & Director Professor of ENT in Dr Baba Saheb Ambedkar Medical College & Hospital, New Delhi, Dr. Balaji Ramachandran, Digital Health Transformation Expert, Bangalore, Mr. Anay Shukla, Founder Editor, Arogyalegal, Mumbai. A panel discussion on developing guidelines of Telecare for chronic diseases like diabetes, cancer, neurological disease was considered by ICMR, National Centre for Disease Informatics and Research, Bengaluru with the help of country wide experts. For the first time, IIT Bombay, which had just established Koita Centre for Digital Health (KCDH), participated in National telemedicine conference to conduct a workshop on future Health technologies with the collaboration of National Medical Commission experts, IMA and NGOs. Telemedicine Society senior members addressed legal ethical policies issues relating the Telemedicine and digital health and carried out a workshop.

A total of 700+ registered delegates from Medical Institutions, IITs, Dental Colleges, Technical Universities were participated in the first days of conference in virtual as well physical mode. The scientific programme ended at 8.00 PM.

Second Day i.e. 13th Nov. 2021, the event started at 8.00 AM with three parallel Hall under COVID award sessions which specially designed for the speakers to present their work done during the COVID time. Prof. Abhay Karandikar, Director, IIT, Kanpur delivered Key note Lecture on Wireless Health : Promising trends for equitable access to Healthcare. Dr. Pramod Gaur from USA delivered talk on the re-positioning in Post COVID Health, Prof. D.R. Sahu, Lucknow covered the socio-Technological Dilemma of Future Tele-Health. Ms. Surabhi Joshi from WHO, Geneva, Prof. Isao Nakajima, Japan delivered speech on Digital Technologies in Infectious disease Management particularly for Avian Influenza. Mr. Frank Lievens from Belgium, Prof. Thais Russomano from Brazil, Katarina Hradska from Ostrava Czech Republic shared the experience on the Global Telemedicine & Digital Health. Apart from International, 22 National speakers and 24 abstract presentations were conducted throughout the day.

Inauguration ceremony conducted at the evening where Prof. R.K. Dhiman,Director,SGPGIMS inaugurated the conference as Chief Guest and Prof. Arvind Rajvanshi, Executive Director, AIIMS, Raibareli delivered keynote address. Prof. S.K. Mishra, Chairman, organizing Committee welcome the dignitaries and Prof. P.K. Pradhan, Organizing Secretary delivered the vote of thanks. A total of 600+ delegates from Medical Institutions, IITs, Dental Colleges, Technical Universities were participated in the first days conference in virtual as well physical mode.The Programme ended at 7.00 PM. Subsequently,it was followed with a cultural programme of thematic Kathak dance on ramayan and dinner at hobby center of SGPGIMS,Lucknow.

Third & last day i.e. 14th Nov. 2021, the event again started at 8.00 AM with three parallel Hall under COVID award session which specially designed for the speakers to present their work done during the COVID time. Dr. Gulshan Rai, Former National Cyber Security Coordinator, Govt. of India delivered Key note Lecture on Need of Cyber Security in Health Sector. Dr. Maurice Mars, South Africa, Dr. Luiz Messina, Brazil and Prof. Saroj Mishra from India covered the area of Health 4.0, a vision for Smart Futuristic Healthcare in the symposium session. Prof. R.K. Dhiman, Director, SGPGI delivered the talk on Chronic Disease Telecare, personal perspective with remote monitoring and management of Hepatitis C, Prof. Rakesh Aggarwal, Director, JIPMER, Puducherry emphasize on Digital Health Technologies for the management of public Health Disaster,Prof P K Pradhan shared his experience of telefollow up in thyroid cancer: more than decade long experience and Prof.Sanjay Behari shared his experience of e-CCS in SGPGIMS. Apart from International, 62 National speakers, 36 Moderators and 47 abstract presentation were conducted throughout the day.

Valedictory function conducted at the evening where Prof. Aneesh Srivastava, Dean, SGPGIMS chaired the function though could not attend the function due to medical emergency. Prof. S.K. Mishra, Chairman, organizing Committee welcome the President Col Dr. Aswani Goel, Secretary, Dr. RLN Murthy and other dignitaries. President handed over the Presidential Medallion to President Elect Prof. P.K. Pradhan virtually and Prof. P.K. Pradhan, Organizing Secretary delivered the vote of thanks.

Brief on Conference.

  1. Participants: A total of 700+ delegates from Medical Institutions, IITs, Dental Colleges, Technical Universities were participated in the first days conference virtual as well physical.
  2. Invited Speakers/Chairs/Moderators and presenter;
    The Scientific Programme consists of 02 Key Note Lectures from Director, IIT Kanpur and Ex Cyber Security Chief, Govt. of India, 15 International Invited Lectures, 10 Symposia, Three Panels and 09 free paper sessions having 54 slots for oral presentations. Besides there are three Poster Presentation Sessions covering 18 posters and 12 Industry presentations highlighting technical solutions for telemedicine & digital health. A total 234 speaker/chairs/panelist taken part in this international conference. Best Oral and Poster presentations award and CME Points for all attendees is provided as per U.P. Medical Council regulations. Two Free paper sessions dedicated COVID-19 on Tele-care and Tele-education practices undertaken during COVID-19 Pandemic.
  3. Industry Participation: A total of 15 industry participated and extend their active support for this event.
  4. Knowledge partner Institution: Indian Institute of Technology (IIT), Kanpur, Koita Centre for Digital Health (KCDH), Indian Institute of Technology(IIT), Bombay and Technology Information Forecasting and Assessment Council (TIFAC), New Delhi supported this conference as knowledge partner.

www.telemedicon2021.com

Tele-Health-Newsletter November 2021

Click Here to Download PDF Version

Telehealth Newsletter

Official Newsletter of Tamil Nadu Chapter of Telemedicine Society of India

What is New?

This issue covers the highlights of the annual conference of TSI – TELEMEDICON 2021 that happened in Hybrid mode at Lucknow. Most registrations were for the online mode of the meeting.

The annual general body meeting and the elections too took place virtually. The new office bearers of TSI are as foilows –

President – Prof. Prasanta Kumar Pradhan

Immediate Past President – Colonel (Dr) Ashvini Goel (Retd)President

Elect – Dr. Meenu SinghVice President – Dr. R. Kim

Chief Operating Officer – Mr. B.S BediHon.

Secretary – Dr. Murthy Remilla. L.N

Jt. Secretary – Ms. Bagmishika Puhan

Treasurer – Mr. Repu Daman

Executive Members
Dr. K. Sudarshan
Dr. Umashankar
Dr. Uma Nambiar
Dr. Suchitra Mankar
Ms. Indiritta Singh D’Mello
Dr. Sunil Shroff
Dr. Krishnakumar

Thank You
Dr. Sunil Shroff
Chief Editor
President – TN Chapter – TSI


School of Telemedicine & Biomedical Informatics, SGPGIMS, Lucknow hosted the 17th International Conference of Telemedicine Society of India from 12th Nov. to 14th Nov. 2021. It was an annual conference of the Telemedicine Society of India being held every year in different parts of the country to create awareness, sharing new experiences and learning from each other in the field of telemedicine and digital health.First Day i.e. 12th Nov. 2021, the event started at 9.00 AM with welcome note of the Prof S.K. Mishra, Chairman, Local Organizing Committee, TELEMEDICON2021. First session was devoted only for beginners of Telemedicine where Prof. B.N. Mohanty, Prof. Jayant Mukhopadhya, IIT, Kharagpur, Prof. Meenu Singh, PGIMER, Chandigarh and other 46 National speaker, 20 Chairs & panelist shared their experiences…Readmore


Documentation for Teleconsultations

Anay Shukla
Founding Partner, Arogya Legal – Health Laws Specialist Law Firm
Eshika Phadke

Associate, Arogya Legal – Health Laws Specialist Law Firm

 

The legal significance of well-maintained medical records cannot be emphasized enough. Especially for telemedicine where the jurisprudence is still in its primitive stages, it is of utmost important for doctors to maintain detailed records of their teleconsultations.The Telemedicine Practice Guidelines 2020 specify the minimum information that must be documented in a patient’s telemedicine records. In this article, we outline the mandatory information that should be recorded, as well as additional best practices to ensure maximum legal protection….Readmore


Promoting Telemedicine in Tamil Nadu

To promote Telemedicine, a hybrid program, themed “Telemedicine – the Untapped Potential” was organized by the Telemedicine Society of India (TSI) – TN Chapter, at The Tamil Nadu Dr. M.G.R. Medical University in Guindy, Chennai on November 19, 2021. This event was supported by TeleOphthalmology Society of India (TOSI) and Tamil Nadu Ophthalmic Association (TNOA)The online conference commenced with Dr. K. Selvakumar introducing the event and welcoming everyone. This was followed by brief lectures on History and Definition of Telemedicine by Prof. Dr. K Ganapathy; Modes of Communication, Bandwidth by Dr. S Dheeraj Krishnaa; and Mobile Health by Dr. Sheila John.. …Readmore


 

Telemedicine Practice Guidelines – A Foundation Course for RMPs by TSI

To know more about the Telemedicine Foundation Course click on the link below:
https://tsi.org.in/courses/


Telemedicine – News from India & Abroad

India

First step towards safer and efficient health records

The world is undergoing a tremendous digital transformation, much accelerated by the COVID-19 pandemic. Similarly, it contemplates providing a seamless flow of information through a digital healthcare infrastructure… Read More

Using Artificial Intelligence to Diagnose Blood Diseases

Artificial intelligence has the potential to boost the method of diagnosing blood diseases using optical microscopes, according to a finding in the journal Blood. Every day, cytologists around the world use optical microscopes to analyze and classify blood cells…. Read More

 

International

New Robotic Device Improves Health Rehabilitation

A robotic device is developed by Inrobics that provides an innovative motor and cognitive rehabilitation service that can be used at health centers as well as at home. The entrepreneurial team has developed a platform made up of four elements…. Read More

Brain Diseases can be Detected by Eye Movements

Using artificial intelligence (AI) to develop an eye tracker that analyzes images from MRI brain scans to recognize patterns that are shared across people is developed by scientists… Read More

 


TN – TSI invites all the TSI Chapters and Members to submit information on their upcoming Webinar or Events (50 words), News related to Telemedicine (200 words) or short articles (500 words) for the monthly e-newsletter.

Guidelines for submission to TN TSI Newsletter-

  • Report can be from 500 to 600 words
  • Report Should be relevant to Telemedicine or Medical Informatics
  • No promotion of self or any product
  • Avoid plagiarism
  • All references should be included
  • Provide any attributions
  • Visuals are welcome including video links
  • Send full authors name, degrees, affiliations along with a passport sized photograph of good resolution. If multiple authors only main author photo to be sent.

Submission may be sent to – tsigrouptn@gmail.com
Editors reserve the rights for accepting and publishing any submitted material.

Editor in Chief – Dr. Sunil Shroff
Editors – Dr. Senthil Tamilarasan & Dr. Sheila John
Technical Partner- www.medindia.net

 

Tele-Health-Newsletter September 2021

Click Here to Download PDF Version

Telehealth Newsletter

Official Newsletter of Tamil Nadu Chapter of Telemedicine Society of India

What is New?

The next annual conference of Telemedicine society of india – the 17th TELEMEDICON2021 will be held in hybrid mode at Lucknow from 12th to 14th November 2021.

TELEMEDICON this year takes special significance as it coincides with the 21st anniversary of our society which was formed in Lucknow in the year 2001. Prof. S. K. Mishra is the Chairman and Prof. P.K. Pradhan the Organizing Secretary for the meeting. You should register for the meeting by visiting https://www.telemedicon2021.com

The big event this month was the launch of the Health card by the GoI on 27th Sept, by our Prime Minister, Mr. Narendra Modi under Pradhan Mantri Digital Health Mission (PM-DHM). During the launch he said: “The drive to strengthen the health facilities of the country, in the last 7 years, is entering a new phase today. This is not an ordinary phase. This is an extraordinary phase.”

Under this scheme, now every citizen in India will have a separate health ID. The Health ID will have a unique 14-digit health identification- for every citizen that will also work as their health account. This would help give a big boost to the ‘Digital Health’ in India. The key objectives are as follows:

  • The national Health ID will be a repository of all health-related information of a person. The health ID will enable access and exchange of longitudinal health records of citizens with their consent.
  • Healthcare Professionals Registry (HPR) and Healthcare Facilities Registries (HFR) that will act as a repository of all healthcare providers across both modern and traditional systems of medicine.
  • This health account will contain details of every test, every disease, the doctors visited, the medicines are taken, and the diagnosis. This information will be very useful as it will be portable and easily accessible even if the patient shifts to the new place and visits a new doctor.
  • The personal health records will be linked and viewed with the help of a mobile application;
  • Ayushman Bharat Digital Mission Sandbox, created as a part of the Mission, will act as a framework for technology and product testing that will help organizations, including private players, intending to be a part of National Digital Health Ecosystem become a Health Information Provider or Health Information User or efficiently link with building blocks of Ayushman Bharat Digital Mission.
  • This Mission will create interoperability within the digital health ecosystem, similar to the role played by the Unified Payments Interface in revolutionizing payments. Citizens will only be a click-away from accessing healthcare facilities

Thank You
Dr. Sunil Shroff
Chief Editor
President – TN Chapter – TSI


History of Telemedicine @ Apollo Hospitals India

Prof. K. Ganapathy
Former Secretary and Past President Neurological Society of India, Telemedicine Society of India & Indian Society for Stereotactic & Functional Neurosurgery | Hon Distinguished Professor The TamilNadu Dr. MGR Medical University | Member Roster of experts Digital Health WHO | Director, Apollo Telemedicine Networking Foundation & Apollo Tele Health Services | URL: https://kganapathy.in |Email: drganapathy@apollohospitals.com


Chronicle of events

  • Sep 16th 1996 – The compiler of this chronicle delivered an Institute Lecture @ IIT Kanpur at 8pm. . Prof K. Srivathasan then HoD EE introduced him to the word Telemedicine and persuaded him to jointly prepare a project report from 10.30pm to 4am immediately after the lecture !!!….Readmore

Informed Consent for Telemedicine

Anay Shukla
Founding Partner, Arogya Legal – Health Laws Specialist Law Firm
Eshika Phadke
Associate, Arogya Legal – Health Laws Specialist Law Firm

 

The Telemedicine Practice Guidelines specify that consent may be implied when a patient initiates a teleconsultation; however, there are certain situations wherein a doctor is legally required to obtain consent from the patient… Readmore


Problems that exists in Rural India to Adapt Telehealth

Ms. Saranya Gupta
Mentor: Manvee Bansal / Abhimanyu Rathore
Pathways World School, Aravali (IB)

 

Telemedicine has recently emerged and gained popularity as a new hope to remove the bottlenecks in the healthcare seeking. While telehealth technology and its use are not new, widespread adoption among patients, especially in rural areas, beyond simple telephone correspondence has been relatively slow…Readmore


Telemedicine Practice Guidelines – A Foundation Course for RMPs by TSI

To know more about the Telemedicine Foundation Course click on the link below:
https://tsi.org.in/courses/


Telemedicine – News from India & Abroad

India

CoWIN develops API to track COVID vaccination status in India
First unveiled in January, the CoWIN portal has now launched a new feature called Know Your Customer’s Vaccination Status (KYC-VS). Spotted by Republicworld, the new tool was announced by the Union Health Ministry of India on September 10. It will now enable companies to check the vaccination status of individuals via the official CoWIN portal. … Read More

Kotak, IISc to set up AI, machine learning centre in Bengaluru
Kotak Mahindra Bank and the Indian Institute of Science (IISc) on Thursday announced a partnership to set up an Artificial Intelligence & Machine Learning (AI-ML) Centre at the IISc campus in Bengaluru… Read More

94% Indian healthcare leaders want to invest in AI technologies: report
NEW DELHI : At least 94% of Indian healthcare leaders would most like their hospital or healthcare facility to invest in Artificial Intelligence (AI) technologies in the near future, the Future Health Index (FHI) 2021 India Report released by the Royal Philips a global player in health technology on Thursday, said… Read More

International

World’s First AI Developed to Treat Covid-19 Patients Worldwide
Artificial intelligence (AI) has been used by Addenbrooke’s Hospital in Cambridge along with 20 other hospitals from across the world and healthcare technology leader, NVIDIA, to predict Covid patients’ oxygen needs on a global scale… Read More

AI Algorithm to Treat Psychiatric Illness, Stroke
Google and Mayo Clinic researchers partner to develop new artificial intelligence (AI) algorithms to improve brain stimulation devices to treat people with psychiatric illness and direct brain injuries, such as stroke… Read More

Study shows success of hybrid in-person, telemedicine model of vitreoretinal care
A hybrid model of patient care, combining telemedicine and traditional face-to-face visits, may offer the best of both worlds, minimizing the risk for disease transmission while maximizing practicality and patient safety… Read More

 


TN – TSI invites all the TSI Chapters and Members to submit information on their upcoming Webinar or Events (50 words), News related to Telemedicine (200 words) or short articles (500 words) for the monthly e-newsletter.

Guidelines for submission to TN TSI Newsletter-

  • Report can be from 500 to 600 words
  • Report Should be relevant to Telemedicine or Medical Informatics
  • No promotion of self or any product
  • Avoid plagiarism
  • All references should be included
  • Provide any attributions
  • Visuals are welcome including video links
  • Send full authors name, degrees, affiliations along with a passport sized photograph of good resolution. If multiple authors only main author photo to be sent.

Submission may be sent to – tsigrouptn@gmail.com
Editors reserve the rights for accepting and publishing any submitted material.

Editor in Chief – Dr. Sunil Shroff
Editors – Dr. Senthil Tamilarasan & Dr. Sheila John
Technical Partner- www.medindia.net

 

Tele-Health-Newsletter August 2021

Click Here to Download PDF Version

Telehealth Newsletter

Official Newsletter of Tamil Nadu Chapter of Telemedicine Society of India

What is New?

Launch of Telehealth Diabetes Online Course by TSI

In its pursuit to promote telehealth training, Telemedicine Society of India has been conducting training for telemedicine since April 2020.

On the 30th July, during the 8th Edition of Dr. Mohan’s International Diabetes Update, the society launched Telehealth Diabetes online course for medical practitioners.

This is the second online course on Telemedicine launched this year by TSI. The course has interactive video lectures, power-point presentations and theory material and is divided into four broad segments as follows:

Module I- Introductory Primer to Tele-Diabetes
Module II. Setting up a Diabetes & Telehealth Practice
Module III- Legal & Ethical Aspects
Module IV – Optional Material

The total duration of this online course is four to six hours with post course assessment to get a proficiency certificate of completion of the course. The specialist course faculty include –
Dr. V. Mohan, Chennai
Dr. Jothydev Kesavadev, Trivandrum
Dr. Sanjay Sharma, Bengaluru

A short video of the course is included below. Those interested in taking up this course please click on the link below
https://tsi.org.in/courses/diabetes-and-telemedicine-practice/

Thank You.
Dr. Sunil Shroff
Chief Editor
President – TN Chapter – TSI


Webinar on ‘Ethical Issues in Telehealth Practice’

Dr. S. K. Mishra
Sanjay Gandhi Post Graduate Institute of Medical Sciences, Lucknow.

SGPGIMS has been conducting seminars on various aspects of healthcare and medical ethics. On August 14th, 2021, another program in this series was conducted through Videoconferencing on Ethical Issues in Telehealth Practice’. Telehealth is one of the evolving information technologies and COVID-19 pandemic has accelerated the use of telehealth globally. Telehealth can help decrease the burden of the healthcare system to a large extent. Prof R K Dhiman, Director, SGPGIMS, welcomed the participants and said that SGPGIMS has been a front-runner in establishing Telemedicine services not only for the Institute but also all over the country. He shared his experiences and informed that telemedicine is an important modality in patient care. Prof Vinita Agrawal, faculty in charge Bioethics cell SGPGI and moderator of the program, said that telehealth services can now aim not just for ‘sick care’ but also for ‘health care’. However, certain ethical concerns need to be understood for the use of this important technology as a means to improve access and quality of healthcare for all members of our society.

Prof S K Mishra, ICMR, Emeritus Scientist at the School of Telemedicine and Bioinformatics, SGPGIMS, who established the SGPGI telemedicine training and research facility, introduced the speakers and discussed the ethical aspects in Telemedicine. Dr Sunil Shroff, Managing Trustee of the MOHAN Foundation, a NGO that pioneered organ donation in India, talked about the scope of Telehealth and informed that the Telemedicine practice guidelines of the MoHFW discuss and cover the various ethical issues related to the use of telemedicine. Dr K Ganapathy, from the Apollo Telemedicine Network Foundation, said that the man behind the technology is more important and emphasized the need of maintaining standard of care and webside manners. Dr BN Mohanty, Honorary Advisor on Telemedicine to the Govt. of Odisha, talked about the responsibility of stakeholders to facilitate Ethical practice of Telehealth. The participants joined the program from within the institute and from the NMCN network. It was also streamed on YouTube.


Confidentiality and Data Protection in Telemedicine

Anay Shukla
Founding Partner, Arogya Legal – Health Laws Specialist Law Firm

Eshika Phadke
Associate, Arogya Legal – Health Laws Specialist Law Firm

As a concept, doctor-patient confidentiality is well established and widely understood by the medical fraternity. The principle, which is laid down in the MCI Code of Ethics, 2002 and the declaration that doctors take at the time of registration, also forms a part of the Charter of Patient Rights.

A doctor is duty-bound to maintain all information that a patient shares with him/her in utmost confidence irrespective of whether it pertains to their medical treatment itself or to their personal or domestic lives. The exception, of course, is when the doctor is of the opinion that keeping the information confidential would cause harm either to a specific person or society at large. This obligation has been explicitly adopted under the Telemedicine Practice Guidelines. While confidentiality has evolved to cater to telemedicine, it is still intuitive for doctors. However, data protection, which in the digital age goes hand in hand with confidentiality, is a new compliance for doctors.

The information that is collected in the course of a medical consultation (online or in-clinic), procedure, pathology or diagnostic test is recognised as “sensitive personal information” under the Indian data protection laws. This includes cases notes, test reports, diagnostic images, recordings, etc. Protecting this data has always been of utmost importance since a data breach would result in confidentiality being compromised. With the changes in the delivery of medical services, the responsibility of ensuring that the data is properly protected no longer vests only with the hospital administration.

The Telemedicine Practice Guidelines explicitly specify that doctors are required to comply with the data protection law, namely the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. While this may sound overwhelming, it is actually quite straightforward. The law merely expects that a person, in this case the doctor, takes reasonable actions and adopts appropriate systems to ensure that the data that they collect is with the consent of the person (i.e. the patient) and is protected. With clinics and telemedicine platforms becoming a lucrative target for cyberattacks, it is especially important to be cognisant of the best practices. The extent to which a doctor would need to be involved with data protection would vary.

All doctors who are offering teleconsultations in their individual capacity are responsible for ensuring compliance. First and foremost, their devices and browsers should be protected by a security software. If they are offering consultations via third-party text-based services, or video calling services, they must ensure that the service provider’s terms and conditions do not prohibit the use of the platform for telemedicine. If the consultations or information exchange is taking place via email, they must ensure that their email provider is reliable, that they use a strong password for the account and do not allow anyone else to access it. If the doctor offers consultations through their own website, they must ensure that suitable data protection systems are built in, and that they have a clear policy on the website outlining how the data is handled.

If a doctor is consulting through a telemedicine platform/aggregator or a hospital’s telemedicine services, it is most likely that the platform itself is looking into data protection. In such cases, the doctor should familiarise themselves with any restrictions that the platform may have placed to ensure patient data is protected. For example, several platforms prohibit doctors from storing patient records locally on their device and require that everything be stored on the platforms’ servers. Doctors should strictly comply with these restrictions, since failure to do so would weaken their defence in the event that a data breach occurs.

Remember that a doctor will not be held responsible for a breach of confidentiality, provided that he/she can prove that the breach of confidentiality was the result of a technological failure or the wrongdoings of a person other than the doctor. The caveat is that the doctor should be able to show that he/she has done their due diligence while selecting the technology service to use.

The takeaway is that prior to registering with a provider (which could range from a simple chat service provider to a dedicated telemedicine platform), the doctor should read the privacy policy to ensure that the data is being suitably handled to minimise the risk of data breaches.

References:

  • Indian Medical Council (Professional Conduct, Etiquette and Ethics) Regulations, 2002
  • Telemedicine Practice Guidelines, 2020
  • Charter of Patient Rights (adopted by the National Human Rights Commission)
  • Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011

ISRO’s contribution for Indian Telemedicine Program from Concept to completion – Towards National Adaptation

Dr. L.S.Satyamurthy
Former Program Director, Telemedicine, ISRO.

Preamble

It was in November 2001 when I had just returned to India completing my Diplomatic assignment as Counselor of Space, Science and technology, at the Embassy of India, Washington D.C, USA. The then Chairman of ISRO, Dr.K.Kasturirangan called me and said “there is talk of technology and benefits of telemedicine services in the advanced countries like US, Europe, Russia and Japan and they have already initiated the Telemedicine programs. NASA and ESA have started projects which was a part of Space Medicine program for the benefiting the public at large and we at ISRO should not lag behind. As the Indian Space program is basically an application-oriented program for national development and as we are the custodians Satcom technology, we should move forward immediately and take up the challenge of ushering health care for the remote, distant and underserved rural population of our country through the power of Telemedicine using Satellite communication. “That was the beginning of the momentous Telemedicine/Tele health movement in India and rest is history”.

The daunting task of Telemedicine Program conceptualization, formulation and implementation in India was primarily spearheaded by the Indian Space Research Organization ( ISRO ) along with the support of some Govt and private hospitals, dedicated Doctors, Technologists, State governments and Health Administrators. The Telemedicine being new and a technology-based healthcare delivery system, the challenges for implementation and adaptation needed to be comprehensively addressed since the health care in India is a State subject whereas Central government being for national policies and funding.

Beginning

ISRO initiated Telemedicine program under Space Technology applications for societal benefits in the year 2001 adopting multipronged strategy of addressing some of the important issues like:

  • Resistance to change to new system of functioning and lack of infrastructure
  • Technology adaptation and evolving National Standards for Telemedicine practice
  • Creating awareness among Public, Doctors, Hospitals and Health administrators
  • Judicious application of Telemedicine technology at appropriate levels of healthcare system
  • Cost of service vis-à-vis affordability,
  • Sensitivity to fast changing technology and its obsolescence,
  • Training aspects for Doctors/ paramedics in the usage of the new technology in Medical care
  • Evaluation of Telemedicine service and community satisfaction.

The Telemedicine pilot project era started by ISRO in 2001 culminated into operationalization of telemedicine network in different states of our country during the year 2005-2008. The important factor of providing satellite connectivity free of charge by ISRO, Govt of India was the major boon for many of the specialty hospitals and state governments hospitals to come together in providing health care service through telemedicine for the benefit of rural and underserved population.

Telemedicine Implementation

ISRO’s Telemedicine network covered several states of J&K, Karnataka, Kerala, Maharashtra, TN, AP, Orissa, Jharkhand, Rajasthan, Gujarat, Chhattisgarh, MP, Punjab, Haryana, Uttarakhand, Jammu, Kashmir, Ladakh and North eastern states; UT of Andaman, Lakshadweep Pondicherry, Diu, Daman and Sylvasa connected to50 Specialty/Medical college Hospitals.

That was how ISRO started implementing the Telemedicine program during 2001 -2008 with the assistance of several medical institutions namely: AIIMS Delhi, SGPGI Lucknow, PGI Chandigarh, JIPMER Pondicherry, SRMC Chennai; Several State govt District/Taluk hospitals all over the country including North eastern states, Jammu, Kashmir and Ladak and Union territories of Andaman and Lakshadweep ; specialty hospitals like , Jayadeva Institute of Cardiology, Narayana Hrudayalaya, Sathya Sai and Fortis hospitals in Bangalore; Apollo, Shankara Netralaya, SRMC, Mohan Diabetic foundation at Chennai, Aravind Eye care and Meenakshi hospitals clinics in Madurai and Coimbatore, LV Prasad Eye care in Hyderabad; Amritha institute, Kochi; KEM, Tata Memorial Cancer Centre and Nanavathi hospital in Mumbai, Gangaram and Safdarjung Hospital in Delhi ; Armed Forces medical hospitals at he forward areas including Srinagar, Uri, Udhampur Kargil and Parthapur (Siachen) connected to R & R hospital Delhi and some of the IAF regional hospitals linked to Command hospital, Bangalore.

Further, ISRO provided the assistance for setting up of Telemedicine center at Kabul in Afghanistan under WHO sponsorship and at Male in Maldives under MEA sponsorship.

During the Tsunami in 2005, ISRO’s Telemedicine network provided the Satcom link for Andaman and Nicobar Islands were provided for both Telemedicine service and telecom support for connecting the mainland of India. ISRO was responsible for preparing the first project report for Pan Africa Telemedicine Project covering 48 countries in Africa on the advice of the then President A.P.J.Abdul Kalam, under MEA sponsorship, which was subsequently executed by TCIL, Delhi.

Other effort included Satcom linked Mobile Telemedicine Bus/Vans set up by ISRO in association with leading specialty hospitals covering various Medical disciplines like Ophthalmology, Diabetology, Cardiology, Mammography, General Medicine and Surgery and rural community.

ISRO virtually marshalled the various stake holders on a common platform for the cause of ushering healthcare to the remote, rural and underserved population of the country. During Tsunami in 2005 ISRO set up emergency satellite links to provide emergency care connecting the main land.

During that time 2005-2008, India had one of the largest Satcom based Telemedicine networks in the world network with about 400 remote/ rural/ district hospitals and 200 Village resource centers in most of 25 States connected to 50 Specialty/Medical college hospital located in major cities/towns in the country including 15 Mobile units covering the various medical specialties.

More than 10 Lakhs of Teleconsultation took place with several life saving instances during the period of 2002-2010.

Outcome of ISRO’s Initiative:

ISRO’s Telemedicine program initiatives resulted in the formation of National taskforce by the Ministry of Health in 2006, Government of India, for formulating policies and guidelines for ushering Telemedicine into the mainstream of health care delivery and future implementation in different states by the health ministries and departments. This also lead to Health Ministry, GOI, recognizing Telemedicine as an important application under National Health Mission (NHM) of the country under Ayushman Bharath.

Today many of the State Govt and Private along with the Specialty hospitals are proving Telemedical services with different connectivity options like Wireless and Mobile, to needy patients on clear business model as applicable for reaping the benefits of the initiatives ushered by ISRO.


Telemedicine Practice Guidelines – A Foundation Course for RMPs by TSI

To know more about the Telemedicine Foundation Course click on the link below:
https://tsi.org.in/courses/


Feedback for Telemedicine Practice Guidelines Course

The foundation online course for Telemedicine Practice Guidelines being conducted by TSI has been taken up by almost 160 registered medical practitioners. The feedback of the course has so far been excellent. To view these feedbacks please visit – https://tsi.org.in/course-feedback/

A snapshot is presented a below:

1. Did you find the live interaction useful?

 

 

 

 

 

2. Were most of your doubts cleared regarding telehealth practice?

 

 

 

 

 

3. Do you feel more confident to practice safe telemedicine?

 

 

 

 

4. Overall rating

 

 

 

 

 


Telemedicine – News from India & Abroad

India

India launches incentive scheme supporting 75 startups in telemedicine and digital health
WHAT IT’S ABOUT The announcement comes as India celebrates its 75th year of independence from the United Kingdom. Amid the celebration, Science and Technology Minister Jitendra Singh said identifying and supporting the 75 startups is the ministry’s “most appropriate” task that will promote research and development in the healthcare sector… Read More

International

Artificial Intelligence (AI) Enhanced Through Brain Networks
Cognitive tasks can be performed efficiently using artificial intelligence (AI) networks based on human brain connectivity as per a study at the Mcgill University, published in the journal Nature Machine Intelligence… Read More

New AI Blood Test for Lung Cancer Detection
A novel artificial intelligence blood testing technology can detect over 90% of lung cancers in samples from nearly 800 individuals with and without cancer. ‘The DELFI technology blood test for lung cancer can be a good way to enhance screening efforts.’… Read More

Mobile telemedicine unit found to be effective in treating opioid use disorder in rural areas
Rural regions in the U.S. have been disproportionately affected by the opioid epidemic, while also having the fewest number of programs to treat opioid use disorder. In an effort to remedy this dire health issue, University of Maryland School of Medicine (UMSOM) researchers reconfigured a recreational vehicle (RV) as a telemedicine mobile treatment unit to determine whether it could provide effective screening and treatment to individuals with opioid use disorder in rural areas… Read More

 


TN – TSI invites all the TSI Chapters and Members to submit information on their upcoming Webinar or Events (50 words), News related to Telemedicine (200 words) or short articles (500 words) for the monthly e-newsletter.

Guidelines for submission to TN TSI Newsletter-

  • Report can be from 500 to 600 words
  • Report Should be relevant to Telemedicine or Medical Informatics
  • No promotion of self or any product
  • Avoid plagiarism
  • All references should be included
  • Provide any attributions
  • Visuals are welcome including video links
  • Send full authors name, degrees, affiliations along with a passport sized photograph of good resolution. If multiple authors only main author photo to be sent.

Submission may be sent to – tsigrouptn@gmail.com
Editors reserve the rights for accepting and publishing any submitted material.

Editor in Chief – Dr. Sunil Shroff
Editors – Dr. Senthil Tamilarasan & Dr. Sheila John
Technical Partner- www.medindia.net